December 2023 by Aziz ..
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August 2023 by Mel Da Artiste
I wish I could say that I felt welcome in there... My first ever visit to body shop on oxford street... I, however, was shocked at the way i was treated. I introduced myself advised them that I was a body shop at home representative on my page. I take photographs of different stores around. This was the first time i had visited an Oxford circus Body Shop EVER!.Even if they would have said no I would have understood.. however the woman's demeanor left alot to be desired as in terms of customer care.. ( I Could have been anyone! Mystery shopper, advocate for vegan products for example which i am!!!)The woman drilled me and went so far as saying things like 'WELL YOU WORK FOR BODYSHOP AT HOME YOU SHOULD KNOW!' ... I ACTUALLY came out the store having taken only one photo I had been put off completely. Came home almost re evaluating being a rep all together !. Not cool I won't be going back and I'll be telling my followers to stay clear from this store.I'm not even interested in a response after this Some things just can't be explained away and rudeness is one of them.
June 2023 by Yuvi Gadham
The Body Shop on Oxford Street is a true haven for ethical beauty lovers. With a wide array of cruelty-free products, knowledgeable staff, and a vibrant, welcoming environment, this store embodies the brand's commitment to beauty and sustainability.The shop offers an impressive variety of skincare, body care, and make-up products, all made with ethically sourced ingredients. Whether you're after a moisturising body butter, a refreshing face mask, or a lush hand cream, you'll find it here. The store's layout is intuitive, which makes shopping a breeze.The staff are incredibly friendly and well-versed in the brand's ethos and products. They are more than happy to provide product recommendations, answer questions, and offer samples, all while maintaining a no-pressure-to-buy atmosphere.This Body Shop is located in the heart of London on Oxford Street, making it easily accessible. Despite the bustling area, the store itself feels calm and inviting, offering a respite from the busy streets outside.In summary, The Body Shop on Oxford Street provides a fulfilling shopping experience for those seeking quality, ethically sourced beauty products in the heart of the city. Highly recommended!
June 2023 by Views4D Virtual Tours
They were helpful. They assisted me to find my shed after my loyal brand for over 10yrs Arbonne made a decision to discontinue darker sheds. I felt lost, but thanks to Body Shop.
June 2023 by Sadia007
Quite small seemed like the range was a bit limited but has the main products like tea tree and hand creams and body butter.
June 2023 by Trudy Munnelly
Great group of young peopleHelping customersOn the productsI was very impressed
May 2023 by Google user
The Body Shop on Oxford Street is a true haven for ethical beauty lovers. With a wide array of cruelty-free products, knowledgeable staff, and a vibrant, welcoming environment, this store embodies the brand's commitment to beauty and sustainability.\\n\\nThe shop offers an impressive variety of skincare, body care, and make-up products, all made with ethically sourced ingredients. Whether you're after a moisturising body butter, a refreshing face mask, or a lush hand cream, you'll find it here. The store's layout is intuitive, which makes shopping a breeze.\\n\\nThe staff are incredibly friendly and well-versed in the brand's ethos and products. They are more than happy to provide product recommendations, answer questions, and offer samples, all while maintaining a no-pressure-to-buy atmosphere.\\n\\nThis Body Shop is located in the heart of London on Oxford Street, making it easily accessible. Despite the bustling area, the store itself feels calm and inviting, offering a respite from the busy streets outside.\\n\\nIn summary, The Body Shop on Oxford Street provides a fulfilling shopping experience for those seeking quality, ethically sourced beauty products in the heart of the city. Highly recommended!
February 2023 by Ben Chai
Well laid store with modern skincare products. Nicole was very helpful with advice for gifts and which products work best with our skin.
February 2023 by Emilia Berenyi
Animal-testing-free, refill statuons, and more sustainable stuff
February 2023 by E Berenyi
Animal-testing-free, refill statuons, and more sustainable stuff
January 2023 by Gary Martin
Terrible sale this year only the Christmas stuff on sale which is all a bit sickly scented for my liking.
October 2022 by L M K
Went to the Soho branch with daughter today to buy a specific item. Received appalling service by staff member siddika banu, a complete ignoramous who urgently needs lessons in good customer care and service. What an awful individual. No smile, no greeting, no eye contact and pursed lips, basically just rude and no manners. Got agitated and angry when I hadn't heard a question the first time, literally shouted the question back at me. Seemed to have a big problem serving me. When finished, I was confused...was I finished? She just about gave me my receipt, and then completely blanked me, no goodbye, no thank you, nothing. I walked away baffled as to why she behaved like that. If you don't like providing customer service GET A DIFFERENT JOB. DON'T PUT INNOCENT SHOPPERS THROUGH YOUR RUBBISH BEHAVIOUR AND SPOIL THIER DAY.Came home, called the branch to complain to manager. Another ignoramous under the guise of "assistant manager" claiming that Body Shop company policy doesn't allow them to give first names. This was ludicrous to say the least. So why are you manager? What type of customer service is this? How can I talk to you about an issue if I don't know your name? How do I know that you are not the same person I wish to complain about? Really, really bad service and will never, ever go to this branch again, will be warning family and friends, also it looks like, from reviews, this is a bad store with a reputation for bad service and nobody likes the frustration and indignity of bad service.
October 2022 by Faisal Ahmad
What a shamble of a customer service you provide. Awful incompetent staff and managers.
October 2022 by S Frosch73
Very expensive. No fun after changing assortment.
August 2022 by Jay Hirani
I have never used a body shop before, the staff Mariah was super helpful and explained stuff I didn't know about well. I would highly recommend this store
