October 2023 by weronika komasa
Rocky Stars was an amazing worker. He helped me get a new phone contract and made my worst day one of the best. He was charismatic and perfectly dealt with formal checks for my new phone. He advised me what to get in order to make sure I will pass my credit score. He has great customer services skills. He is knowledgable. I thank Rocky Stars for my new phone and success with getting a contract.
October 2023 by Angel Reilly
I was assisted today but rocky stars I can confidently say that I was truly impressed by the customer service and support that was provided to me while assisting me with my purchase of a new iPhone during this we had a lovely conversation and I felt as if their was someone who could relate to my insight into the word it was interesting to hear what he had previously worked as and his dreams for the future my conversation with rocky was genuine and extremely friendly so much so that when I left I had to let his manager know that he deserves a bonus to show how much hard work and dedication he puts into helping each customer
October 2023 by Meshal Ahmed
The best sim card I used in London, reasonably priced and very good network.Not to mention, their customer service agents are very helpful and advisories. I recommend Three sim for all tourists.
September 2023 by Laura Ghica
I bought a phone and a pay as you go card for my vacation in London. Excellent service from Madalena and a gentleman (I am sorry, I have not taken his name). They made the phone working as well as the application desired. Thank you once again!
September 2023 by Abena Gyamfuaa
I went to three yesterday at 297 Oxford street to upgrade my phone and ohh my God I?ve never received such an amazing customer service as I did yesterday they were amazing helpful, friendly, smiley especially Abraham I?ll definitely recommend three for my friends and family
August 2023 by Mubashar Khan
I met Rocky today at Three Branch locates Oxford Street. I found him very cooperative, helpful and very talented. I appreciate the services he provided and solved my concerned problem. Thanks to him for his such a nice services. God bless.
August 2023 by Hristo Asenov
Frohar Khan at Oxford Street was outstanding, and she was a superstar. She helped me out and was lovely and patient, and talkative. Excellent customer service skills.I promise with hand and heart Frohar she is born for this job
August 2023 by Divinity of Christ
I met Rocky today at Three Branch locates Oxford Street. I found him very cooperative, helpful and very talented. I appreciate the services he provided and solved my concerned problem. Thanks to him for his such a nice services. God bless.
July 2023 by Valentin Vassort
Three being Three? customer service is unhelpful, the customer service line doesn?t work neither? queuing time was 30min.I had a phone contract with them, and there were internet issues in Marylebone, Canary Wharf and Soho. Hence my internet didn?t work around my home, my office and my weekend area.Don?t waste your time
July 2023 by Mohammad Al Sabban
I would like to share experience with Rocky Stars. He was great in helping , and he showed great professionalism in his work. God bless you.
July 2023 by Attila JAKABFI
Nevin was amazing. He was patient and super helpful! Explained all the possible options, walked me through the setup and everything! I wish all mobile provider staff was like him!! Thank you!
July 2023 by Philippe Herbeth
To the Three Team and specially Rocky were extremely helpful with helping me with the hell that is finding broadband in this city. Thank you Rocky for helping me with being able to get my broadband plan and finding a good SIM plan. I really appreciate you guys?s help and am happy to switch to Three. Thank you again Rocky!! He should be manager!!
July 2023 by Sulman Malik
I feel compelled to share my extremely disappointing experience with Three Company's internet service. As a customer, I have been consistently let down by their poor internet service and the false promises they make every time technical issues arise in my area.To begin with, the reliability of Three Company's internet service is abysmal. It seems that any time I need a stable and uninterrupted connection, their service fails me. It's incredibly frustrating to constantly experience slow speeds, frequent outages, and unreliable connections. I rely heavily on the internet for work, and Three Company's service has consistently hindered my productivity and caused unnecessary stress.What makes matters worse is the way Three Company handles technical issues. Every time I report a problem, I'm met with empty promises and false reassurances. Their customer service representatives consistently assure me that the issue will be resolved promptly, yet nothing changes. The problem persists, and I find myself stuck in an endless cycle of reporting the same issues over and over again.I have lost count of the number of times I have contacted Three Company's customer support, only to receive vague responses and meaningless apologies. Their lack of transparency and accountability is truly disheartening. It's evident that their priority lies in acquiring new customers rather than providing reliable service to their existing ones.The most frustrating aspect is that Three Company seems to have no regard for the inconvenience and frustration they cause their customers. There is a severe lack of communication regarding the progress of issue resolution, leaving us in the dark about when the problems will be fixed. This lack of transparency is a clear reflection of their negligence and disregard for customer satisfaction.It is disheartening to see a company make grand promises of excellent internet service, only to consistently fall short and deceive its customers. I expected more from Three Company, but I have learned the hard way that their marketing claims do not align with reality.In conclusion, my experience with Three Company's internet service has been nothing short of a nightmare. Their poor service quality, frequent outages, and deceptive promises have left me feeling frustrated and cheated. I strongly advise potential customers to reconsider choosing Three Company as their internet service provider, as they are far from reliable or trustworthy.
June 2023 by Dwight Williams
I popped into the store and an amazing young man called Zayd really helped me out. I have never felt so welcomed and I really appreciate all his help. He went the extra mile to help with setting up my tablet. He really is a gem in this company. Thank you so much!!!
June 2023 by Esin Huseyin
Excellent service. Extremely helpful, Jose made sure I understood my new contract and got me set up hassle free. Never had a better experience.
