January 2024 by Jiaqi Feng
Very big UO shop. Definitely my favourite one in London. Staff in the -1 floor are very friendly.
January 2024 by Lauren Arnold
Items are spread across 4 floors in no particular order with no signposting. A lot of stairs to climb to find what you're looking for.
January 2024 by Oliver Lomas
State of the shop is appalling, who?s managing the staff? People sat around chatting as there are clothes,hangers, labels everywhere, even McDonald?s litter. I understand people aren?t respectful sometimes but to just let it stay there and do nothing surely isn?t right. Got to be the worst looking clothing store I?ve ever seen hahaha
December 2023 by Rachael Cook
My daughter needed to exchange a skirt very simlpe task. She tried to do so twice in the oxford street brach. Both times the staff was very rude and unhelpful. The skirt was a gift from my daughters dad who does not live in this country, the girl was disputing this with my daughter and made a very simple task difficult.She would not let my daughter exchange the skirt for a credit note.So yet again my daughter leaves the store with the skirt. So unhelpfull. I think a lesson in customer service is needed for the staff.
December 2023 by Marilyn
big store but the customer service is horrendous. train ur staffs?
December 2023 by Lucia
The customer experience was awful. I was asked to wrap it myself when buying a book! Seriously. Something is wrong here.
November 2023 by Emily Shaw
Overcrowded and stuffy with no logic to the arrangement of the clothes. Clothes were poor quality for the price.
November 2023 by Anais E
Funky clothes for reasonable prices. They also sell other stuff. I bought a stanley cup witch was 43 pounds
November 2023 by Marzena Johnson
Amazing staff, everyone was super friendly and helpful. I felt my custom was important to them.Dog friendly.Manager saw me waiting outside with my dog and invited us in. I felt welcomed and happy to spend my money there.
October 2023 by Laher Dholakia
Found some cute knits here, and love that it's dog friendly ????
October 2023 by Verity Kington
Shop is fine but the staff in here are so rude
September 2023 by Deborah Sawyerr
The store typically is quite large and spacious. They stock a wide range of items.The shop floor was very tidy except for the sales section/rack. This isn't unique to this store alone because sales always attracts a lot of traffic - clothes all over the floor will happen.It wasn't easy to find an assistant if one had a question.The tills weren't fully manned. However, there also wasn't a massive queue waiting to be serviced.The store attracts more of the younger generation. I'd the Gen Z.Great ambience and background music which I found myself dancing to.The fittings rooms were easy to get into.
August 2023 by AB Denizel
Great store with designed stuff.You can find a great variety of options for clothing or home decor but everything is very expensive
August 2023 by Navneet Singh
One of the best store hands down in London. If you are in london do check this store out.
August 2023 by Sharron Reidy
The biggest urban outfitters I have been to, very nice, air con in shopping area but not in changing rooms, was very hot and sticky