July 2023 by Paulina Stessel-Zuk
Good selection of backpacks. Nice and helpful service. You can get NHS discount in there.
May 2023 by Kathy Hughes
Unfortunately the store didn't have my size in the jacket I wanted to purchase. The store was very tidy, well staffed and they were very helpful. Will visit again in the future.
April 2023 by Patricia Pangan
Great team members when l worked there, BUT Poor management. See for yourselves. Some disrespectful Assistant managers. I was a former employee.
April 2023 by lucie Hepworth
Thank you for being amazing and having such great customer service. I went in to return something (by confirmation of customer care team) and the lady at the tills said it wasn't possible but called the people herself and was so lovely about it. Sorry for being so upset in store (it wasn't about the shoes!), but your kindness really made me feel so much better.
April 2023 by Georgina Tavernor
We arrived at 09:05 (5 mins after opening time) to post a parcel using the in-store DPD. The guy arrived to open the shop at 09:17 and then said he couldn?t let us in until they had done the store set up. As a consequence, I left my husband there to wait while I then went alone to a midwife appointment that he had planned to join. Really frustrating. Please either open fully on time or change the opening hours to something you can support
March 2023 by First Impressions
Like the other reviews, place is a time waster arrived 6pm to pick up UPS parcel as it states 7pm closed.....door shut. Either you got slackers or you need to wake up management to update your timing's.
March 2023 by George MICHAELIDES
Pathetic shop. Used to be a go to for outdoor gear. Shop was dirty, staff oblivious to customers, all hanging around chatting. Manager seemed more interested in being everyones pal rather than leading the team. Walked out, wasnt prepared to dig through overstocked and disorganised shop like a bargain basement.
March 2023 by Alisdair Smithies
Good store with a decent range of sizes, same prices as online with some discounted in store items in addition. Worth a visit to try out the items before you buy
February 2023 by Alkis Karaolis
I visited the shop at 16:45. They had a few customers inside but the door was closed. It wasn't locked and there was no "closed" sign. Some other client infront of me opened the door and I followed in. A very agressive lady run to us to tell us that if the door is closed means the shop is closed. Very agressive is an understatement, I actuall walked out fast without a word because I though she will get physical. Though I live close to the store this is the first time I visit them and obviously the last.
February 2023 by Matthew Barnes
Staff were pleasant, other than that, most things we looked at weren?t priced and those that were, we were told the price had gone up. Walked out with nothing.
January 2023 by Sally Bovill
Went there at 18:15 on Monday to pick up a UPS parcel and it was closed, well before the 19:00 closing time as stated on Google maps. Seems this issue isn't unique to the Christmas period, judging by other reviews.
January 2023 by Kieta Sayce
Real shame I arrived at 6.10pm to collect. their opening hours are listed here as 7pm close and it said to collect post 5pm today, turned up to find the store locked up and the man talking muffled to me through the door. Hope they update their opening hours to avoid wasted trips
August 2022 by Kauri Maher
ill give this place a solid 4stars, I bought some trail boots and socks and I was very happy with my purchase. The store is very spacious and well laid out and has a good selection of stock. My only gripe is some of the staff here don't have a clue about outdoor wear and equipment, they strike me as a little awkward too.Nonetheless its worth a visit and they have good stock.Thanks
July 2022 by S Wilis
Customer service is awful. Lady who answered the phone was rude.
July 2022 by Sabrina CC
Rude staff. Made an oficial complaint to main office 2 weeks and I haven't been yet call to get my account of the events.
