September 2023 by smartofsm
It's a terrible place, the staff don't care about the customers as they chat among themselves. They make you wait for minutes to ask something. If the staff wants to chat, let them go and sit in the coffee shop.
July 2023 by Urfs
Very polite and helpful staff ,they try to help the best they can for all customers Brilliant customer service with a smile every time. Thank you.
June 2023 by Krishna Dave
Opinionated and rude staffService extremely slow hence one always waits almost 45 mins to collect a proscription.In my opinion it should shut down it?s a waste of space and service.Don?t think they deserve any stars
May 2023 by Claire Gosling
Very slow, queues long whenever you go, often get things wrong. I'm fed up with Boots and have moved pharmacy
April 2023 by Nick W
Really badly run place. There is always an issue with any prescription, you always left to stand around waiting, despite getting a text that the prescription is ready
February 2023 by Derek Patrick
Make sure you get your repeat prescription in with your medication before you leave the chemist. Not being put in anymore.
June 2022 by ANETA OLEJNICZAK
Slow, not picking up phone, rude customer service, closed for 1hr mid day!!! Nothing on the website! Not recommended
April 2022 by Jo Jo
The Boots website doesn't mention them closing for lunch.. they're always behind or slow, or tell you the wrong thing, so customers get frustrated, then the staff get fed up.. Don't close for lunch and be quicker and more efficient in your working? I'm hoping this review will highlight there's a problem to Head Office and they'll do something. This is one of the worst chemists next to a surgery I've ever experienced.
September 2021 by Valentina Vladimirova
Well stocked store with a burning variety of quality products and good service.
August 2021 by Den Ko
LUNCH BREAK??? i arrived 3 minutes after 1PM, the outer door was closed. The man through the intercom said they?ve just closed for lunch for an hour. I asked kindly if i could pick up my medicine quickly (which was already waiting for me on their shelf with my name on it since the morning) as i was walking from far and i?m cold and sick. He said ?sorry you can?t, we?re on our brake now? and hung up. I saw through the window there were all four staff members still in the store, no one left yet. Also, on the opening times plate outside it doesn?t say anywhere that they are closing for lunch. I checked on google maps, also there they don?t state lunch time.The same man came outside by then so i asked why doesn?t it say anywhere that they?re closed for lunch? He said it says inside on the inner door (around the corner what you can?t see from outside). I had to walk home sick in the freezing cold and come back later because they couldn?t do me a one minute favour. I don?t know who the manager is but this place is being run badly. Not customet friendly at all. They either should state their time of lunch brake everywhere or take their lunch 2-2 in turns like in normal places so they don?t have to close. Not 4 at the same time! Appaling attitude!!!
May 2021 by Dean Shagwell
LUNCH BREAK??? i arrived 3 minutes after 1PM, the outer door was closed. The man through the intercom said they?ve just closed for lunch for an hour. I asked kindly if i could pick up my medicine quickly (which was already waiting for me on their shelf with my name on it since the morning) as i was walking from far and i?m cold and sick. He said ?sorry you can?t, we?re on our brake now? and hung up. I saw through the window there were all four staff members still in the store, no one left yet. Also, on the opening times plate outside it doesn?t say anywhere that they are closing for lunch. I checked on google maps, also there they don?t state lunch time.The same man came outside by then so i asked why doesn?t it say anywhere that they?re closed for lunch? He said it says inside on the inner door (around the corner what you can?t see from outside). I had to walk home sick in the freezing cold and come back later because they couldn?t do me a one minute favour. I don?t know who the manager is but this place is being run badly. Not customet friendly at all. They either should state their time of lunch brake everywhere or take their lunch 2-2 in turns like in normal places so they don?t have to close. Not 4 at the same time! Appaling attitude!!!
September 2020 by Jj 19
Most the staff are pleasant enough but they never have the prescription ready or complete despite being sent a text to say all ready. Really surprised you would expect a boots run chemist to much better as they are such a large chain
September 2020 by Jeanne Thomas
It's not a big Boot but the people are very nice and good to all the customers
August 2019 by Phil 58
Go to Superdrug its cheaper
June 2019 by GZ AM
They always lose my repeat prescription and they tend to work really slowly. The staff do not have the mental agility to work in a dynamic environment. That fat older Asian woman is very abrupt and rude and she doesn't like to be asked to hurry along the prescriptions. She thinks she is god sent answer to a pharmacist. Really sad!!!
