January 2024 by High Path
Had what I needed at reasonable price. Staff were helpful
December 2023 by Alicerita Eseola
Large and spacious boots shopping mall, but some items were out of stock. Example Aveeno baby shampoo
December 2023 by K Corden
I had a lot of gifts to buy. I spoke to Terry who was very helpful indeed and checked stock levels on a number of items for me. Becca the store manager was also very helpful. I'd rate both these people very highly for their customer service. Thank you
December 2023 by Sophie K
Great experience dealing with Elizabeth. Popped into boots to pick up some presents for family and friends and elizabeth came over and offered her help and was amazing. Recommended a lot of new products after explaining what I?m after and helped me massively with my gift list! Thank you so much!!
October 2023 by Cara Klein
I would give 0 star but the system don?t let me .Worst Boots experience ever.I used to come to this shop once a week at least but today experience was shocking. The customer service lady Ana she was so rude. She didn?t let me pay with cash but front of me she let someone pay with cash and after I let 3 people front of me in the queue so they can pay with card at the self service. She closed her cashier front of me even she know I wanted to pay by cash. She just made a face and said I?mClosed. Meanwhile I was using the self check out she was standing next to me and keep making faces. Really really unprofessional. Would recommend the store manager to have an attitude and customer service course for her.
October 2023 by Christel van Rijn
Impossible to get hold pf the pharmacy. They don?t answer their phone, had my online prescription for over 7 days with no update. VERY VERY POOR SERVICE.
September 2023 by Johnny Bell
I was struggling to find the items I needed to purchase, so Joe and Patricia were both extremely polite and friendly, and they helped me locate them. Furthermore, when a few items weren?t on the shelves due to the seasonal change of stock, they both tried their best to locate them in the stock room, for which I?m very grateful. Great service, thank you both for your effort.
September 2023 by Muzaffar Ahmad
Though it shows trading hours 9 to 8 PM for Monday to Thursday, But they close Their doors around 7: 30, I visited on Wednesday 6 Sep 23 around 7:35 in the evening and the security guard said that it is close now.
August 2023 by RoseElmina
Pharmacy staff disgraceful! (Monday)Not alot of tills!Long wait in queue!No structure!Lady that served me has no manners ! Very off putting! Not happy with the attitude she had towards customers and myself!Not very welcoming!Short guy with glasses was lovely spoke very professional when asking about a product. great customer service from him ?
August 2023 by Anna Rozek
For such a big store why are there only 4 tills? And 3 of them as machines?!! I know this is not the staff's fault but the managers should improve it. There's always a queue.Also would be nice to have more sustainable products ( organic soaps) and not all plastic, and instead the shop sells candles... Face palm...
August 2023 by Marciano Lika
I have never had customer service as bad as I did today. The woman told me that she was covering today. Not sure if she is telling the truth or not, but she was rude and horrible.
August 2023 by Harry Partington
Nice size and ok prices but only 4 self service check outs no normal tills and staff
August 2023 by Richard Benham
Can service get any slower in boots, stores,as for their recycling points hard to find ,some stores on the scheme don't have them.sort your web site out.
July 2023 by Joy Roy
I really dissapointed with this phamacy. they open at 9.30 but phamacist came late and she dont even care 5 people waiting , she is talking with other collegue. medicines never available on time. Always no phamisist, shes in break , late or supplier isssue. on day i went to collect medicine.Its quit urgent the guy with white shirt finnaly decided to serve me after waiting half an hour. then he took my medicine to pack ,then left half way and went to other person , then came back to me did something and went back again. i was waiting for another half an hour but it doesnt seems like hes is going to do my medicines propery. I left the place without medicine.why not this guy not finishing 1 customer and then he can deal with other? one day i ment to have 100 tablets but they gave me 50. after this i always count my tablets before leaving the store. very dissapointing service.
July 2023 by Jc Sc
Really bad service from this store. The manager not even a word. Ask for the manager 3 times and anger 15 minutes still no sign of him anyware. Medicines not available to give away if farmacist is not in and seam like farmacist can start whenever they want... no wonder they closing stores...
