January 2024 by Soloman ?solomanjarao? jarao
They gave us tap water without having to ask. It has never been done before in the history of Nandos. It's the small details! And the chicken here tastes better than other Nandos I've been to. It could be in my head but I'll stand by it
January 2024 by Danja Erasmus
App was straight forward for ordering. Order then kept being moved. After waiting over an hour and 15min I called up Nando?s Wimbledon to get an update. Lady who answered was not friendly / professional. When enquiring about order delay I was told waiting times can be over 2hours for deliveries. I explained if the app had notified this at time of placing order I would have walked to the Wimbledon branch to order and take away and not order through app as per normal. She said let me get my manager. Got passed on to another person (not the manager) and then they killed the call when calling out that the manager will be needed - the 2nd lady did not even ask what my equiry was about as 1st lady could not have told her about my enquiry in the 5sec phone was passed over.In all the years of being a Nando?s customer both eating in and or ordering through app have I ever experienced such bad customer service. The food on arrival was cold after I was assured the food will be warm and to not be concerned due to waiting time being moved. On top of it all my chicken was burnt and there was hardly and meat on the 1/4 chicken drumstick portion I got. I hope this gets passed on accordingly for an apology / perhaps voucher to make up for poor quality of service and food received!!!! ???
January 2024 by Tj GruKap
Disappointed with my experience as I've been turned down twice due to a lack of food supply. Consistency is crucial, and this inconsistency has left me dissatisfied. Hoping for improved reliability in the future.
January 2024 by Jonathan Fraser
Not the greatest Nando?s I've been to. Need to deal with the fly situation, little fruit flys floating around your face whilst eating. Found the sunset burger to be disappointingly small and unfilling.
January 2024 by Tim O
On Christmas Eve I wanted to go to Nando's in wimbledon. A lady has welcomed me at the door and let me know that their frier for the chips isn't working. Honestly, I never had the situation where the restaurant employees wanted to make me aware of something before having a seat and ordering at a restaurant. I really appreciated that, it is a great example of improving client loyalty. I have been to Nando's many times before, great atmosphere, great service and food quality for the price. Support this business!
January 2024 by Kevin Grubi Corso
Our experience at this Nando's was a bit mixed. On one occasion, we had to wait over 45 minutes for a table, prompting us to leave. Another time, there were no chips available, and a 25-minute wait led us to decide against staying. The third visit granted us a table immediately, but unfortunately, the chip shortage persisted. Inconsistencies in service and availability were notable aspects of our multiple visits.
December 2023 by eloise Walford
Went to nandos expecting a long wait for food as I was told at the door. It came faster than expected. My waiter Tiana was very kind and got everything I asked for. The only downside were the people next to me when I arrived but that's no fault of the restaurant. Always
December 2023 by Dominic Mabbs
By far the worst nandos for delivery. The last 4 orders have either been missing significant items or completely the wrong order. Prior to that when collecting I would say 60-70% of the orders were incorrect when picking it up. Will not be ordering from here again.
December 2023 by Joseph Hobbo
Manager serving was a bit scruffy, but more than that according to him. If you eat inside you can have Nando sauces, but if you pack the food That you eat in the restaurant and take it away you can?t take any sauce sachets with you. Entirely inconsistent with my experience of other Nandos, and generally a fairly rude and cantankerous individual. Probably wouldn?t bother going back there
December 2023 by John Wick
Ivano, the lady who asked us constantly how our food was, she was amazing! Thank you, sorry if we spelt it wrong.
December 2023 by Cristina Sánchez Rodríguez
Affordable and taste food. You can choose level of spiciness. From mild to extra hot ?.There is also choices for vegetarian.I gave 4 stars because sometimes they tend to have a long queue (half an hour wait) which that can push the costumers back. But I understand that there is a peak time.Vegetarian options: I tried the vegetarian options and they are really nice.
November 2023 by Zaiga Adamou
The location in Wimbledon staff is unwelcoming and cold. Today was the second time I'm coming into this place to take my son for dinner, and they don't want us to go sit upstairs by the window. There were paying customers upstairs, so I don't understand the reason. One staff member said they are low on staff, Manager said that this is how they organise the place, that they have to seat everyone on the ground floor first. It doesn't make sense. I am extremely dissatisfied and disappointed with Nandos in Wimbledon. Both times I just left the place. The food is nice, I do prefer Nandos in Colliers Wood, always welcoming and accommodating, I have never had these issues with seating in Colliers Wood, or for that matter in any Nandos in Central London. Not cool ?
November 2023 by Natalie Kost
Had an awesome lunch on Monday, loved the Hoummus. So I ordered Hoummus on Tuesday evening as a snack for my drive to the airport. When I checked the bag before leaving, I noticed that they just sent bread and forgot the Hoummus...I feel scammed and heartbroken and I'm leaving this country sad. (Will still return when I'm back in England, because the food's nice...when it's actually delivered)EDIT: After reading through the reviews, I've noticed that I'm by far not the first person with the missing Hoummus, you really need to fix that...
October 2023 by Umair
Ivana was a great host, and very welcoming to me as a guest. Food was very delicious and tasty. Thank you!Update:I had to come a second time and try something different tonight. Had the pleasure of meeting Ivana again, who welcomed me and sat me down. Excellent customer service and overall great atmosphere and food. Who knows but, I might drop in for a last time before heading back home :)Thanks!
October 2023 by Jamie Glover
Great quality food as you'd expect and friendly and helpful staff, the restaurant is in a fab location, we stopped here before seeing a show at the New Wimbledon Theatre, I thoroughly recommend this to anyone pre-show, it's just a cross the road from the theatre.
