August 2023 by Dr. Deirdre Weidemann
Very friendly and helpful staff
July 2023 by aidan
Cleaned my mother's jewelry and I got her something else, staff was extremely good!
July 2023 by Antonella Tulino
It's my auntie's 70th Birthday. We bought a beautiful pandora bracelet and a couple of charms for her and a lovely feather memorial charm for our daughter in memory of her friend who passed away.
May 2023 by Mathew Clatworthy
Went into today (5th May 2023) to collect my order when I left only half of what I had ordered was there to be advised the bangle was not in stock so I only had a charm. No email no communication and no refund was issued for the stock that they did not have. I returned what that had given me as seems abit pointless having a charm with no bracelet to put it on.When I collected my order it said on email I had collected all items, but when I returned it they emailed me to say that only the charm had been returned, and even now on their website it states the item is still in stock.Won?t use click and collect ever again for Pandora
February 2023 by Igor D?browa
Great store and staff
December 2022 by Hugh Weaver
Went past it but not in the store !
October 2022 by Mohit B
Terrible service
February 2022 by Sarah G
The Store Manager and her colleague were extremely helpful today and after receiving such bad customer service from the Sutton branch, Wimbledon brought back a loyal customer. Excellent service
July 2021 by Christine Leung
Unfortunately even though I was ready to spend a considerable amount to buy a charm bracelet and charms for my god daughter. (As I knew what I wanted) I was told to just order online as they are too busy in store with just one trainee and 1 customer in store to serve customers. Despite waiting 10minutes and so sold made to the current customer. You would think with stores opening post Covid customer service would be key...
July 2021 by Elwira D?browska
Great place, super polite customer service, left with purchase
September 2020 by Joanna Ware
Brilliant service today! There was an issue with one of my charms, and they replaced the bracelet and a few other charms. Really happy with what they done and treated me. Definitely will go back there again, for more cleaning. My charms are spotless and they took good care of them.
September 2020 by Belle
Nice shop. Girl who served me was very helpful. Found what I was looking for. Not too busy at noon time. Would definitely go back. ?
September 2019 by Audrey K
Not many pendant variation when I visited.
June 2019 by Kasia J
Shocking customer service!
May 2019 by Samantha Holdstock
Lovely bright shop nice layout more important staff was very helpful and polite not all the staff the young girl in there is amazing the guy is ignorant and ignored me so if you want to help and advice on a gift and a lovely wrapped gift with a really pretty bow go and see the young girl in there with the brown hair
