December 2023 by Frances Maki
My MacAir stopped printing with my Cannon printer, went Apple Store in Kingston, 6months ago, was told not to update my iOS but still unable to print, was advised to buy another printer(however my Cannon printer is still perfectly OK. Spoken to Cannon service on the phone & told that iOS version is not compatible with my Cannon printer...
I eventually took it to SELECT Wimbledon Centre Court shop, the staff are very kind and accommodating, they explained the problem. And suggested if I cannot fix it staff told me to bring my printer as well and will have a look.
On the second trip, I brought my printer and MacAir then staff at the shop fixed it for me. It was excellent service and they did not even charge for it.
I am truly grateful for my printer (perfectly operational) is now in full use.
Thank you very much. Kind staff was called Michael. But others (2/3 others also seemed very helpful and knowledgable --- they discuss/share their skill it seemed.
The Big Thank you to the SELECT
S F Maki
(By the way Kingston Apple used to be excellent but now there are lots of staff with varying degree of knowledge and it is lottery who you get as assistant...)
December 2023 by Yavor Apostolov
Went to this store today to enquire about and Iphone on finance. Sales rep was disinterested in explaining anything and put in the minimal effort to hold a conversation.So i am not going to buy from there and go to an Apple store
November 2023 by Daniel Culham
The staff are very unprofessional and rude. Best avoid and go to real Apple Store.
August 2023 by Krsh Seedam
Stormfront Apple Store Wimbledon is the horrible one.This the worst store I came across. They have a weird policy which I didn?t know compare to other apple stores and other retailers. They charged 15% of the products price even returning the product within 14 days once you opened the box. The issue is without opening the box and testing the product how would you know if you like it or not. The other issue is, I wanted to upgrade to a more powerful iPad Pro, even though, they didn?t agree.I requested help to transfer my data from my old PC to the MacBook I purchased from them, they charged me £39 non refundable fee and they didn?t transfer any data because my old PC is not an Apple product. How stupid is that company.I strongly advise to stay away from that particular store Stormfront Apple Store Wimbledon.On the other hand, I recently bought a Microsoft Surface laptop for my brother. We opened it and tried it and my brother didn?t like and we upgraded to another more powerful one and we didn?t have any single issue from returning that product with full refund and buy same company another powerful laptop within 28 days window.
May 2023 by Instant laughs
Very helpful and friendly shop assistant called lucio. Cant thank him enough.
April 2023 by Sandor Meszaros
Great costumer service , always polite and friendly service from the staff. Alvi,Mj,Nehan,Jack thank you for everything and keep up the good work.
December 2022 by Docman15
This is a 5 star review for Jack and not the store. Arrived with 2 slow MacBooks looking for advice. Initial store employee was incredibly unhelpful, borderline rude, and had an attitude to not be of any help. Fortunately Jack managed to not only give a few minutes of his expertise and look at the laptops but gave advice on solving the issues and alternatives about upgrades. Jack was incredibly professional with outstanding customer care and excellent technical skills.
December 2022 by Roy Roy
Good service! Left my charger and they kept it safe for me
October 2022 by Judia El
Poor service, lack of professionalism, no customers service, rude staffs, staff called Guru couldn?t answer one single question without picking up the phone and ask his colleagues. Spoke to him last Wednesday and he said just bring your receipt as prove you bought the iPhone 12 Pro Max from us and we gonna change your screen protector witch is not done properly in the first place in the same shop, after 2 failures.The phone still on warranty period and they refuse to change the screen protector, Guru said you can go and change it outside.I will never buy anything from this shop again.
May 2022 by Nawaf Coach
Good customer service but couldn?t find what Iam looking for ????
April 2022 by ??????? ??????
Very happy with the services at the Wimbledon Apple shop. A special tanks to Shanti who was highly professional, experienced, kind and very patient when setting up my new iPad today. Thank you!Thank you.
March 2022 by Simone Malafronte
Amazing customer service everybody in the shop will help you outReally nice staff and shop furnished with anything you need
July 2021 by Jan Guilfoyle
Brought in a MacBook that was still under warranty for a second opinion. Staff were very helpful and gave it a look and a few tests free of charge.
April 2021 by Bob Nigal
The staff here are actually quite rude, they?re not very pleasant. After the first time i went in I gave them the benefit of the doubt. However after the second time I went in today the same thing happened again.Save yourself the hassle and go to an actual Apple Store, don?t bother with them.
February 2021 by Jess Walbridge
This review is so overdue but needs to be done. My iPhone broke, kept turning off and unable to turn on. Just flashed the Apple sign. My phone network were unhelpful and a colleague suggested stormfront. Never realised how much of my life was on my phone and I was making a long journey which I needed my phone for the satnav. I went there, I think I was clearly flustered and upset and the 2 members of staff were so incredibly helpful and friendly. They spent time trying to get it to work and then had to send off reports to their head office. I waited there a good few hours (they kept checking in on me) and eventually they replaced the phone and sent me on my way - I could have hugged them. I wish I did this review sooner, it was probably almost 2 years ago so I don?t know if the staff work there anymore. But honestly, they were so great.
