December 2023 by Hamida
Very quick service and a tasty mint chocolate chip frappe which was a smooth consistency and had a lot of chocolate chips.Fairly empty during 2pm and was very serene.
December 2023 by Asraa
Got hot drinks from here few times and every time it?s cold. and the place is dirty.
December 2023 by Donna
Really small Costa, generally clean and tidy. Little bit loud upstairs.
November 2023 by Sian Talbot
Another place for great coffee!
November 2023 by B. Butt
Served by Hassan. Lovely guy, very polite to everyone and despite a very long queue, greeting everyone separately without any sign of being stressed and I'm sure it's not easy to serve so many people.Clean place and served quickly. Seating is upstairs and considering it's a small Costa, there are plenty of seats.
November 2023 by A Rose
Appalling attitude and a miserable look on the face of the female barista serving me. She was unfriendly and did not respond when I said "thank you", but not only that, the latte she gave me was lukewarm! I had asked for a 'regular latte topped up with cold milk', but I guess she just decided to adjust the temperature and give me a lukewarm latte. How incompetent! Nonetheless, I would have been happy if she had just added some hot milk to it as I had asked, but she simply huffed at me and decided to cause an argument. Perhaps familiar with her temperament and awful customer service, a male barista came over and rectified the situation immediately with no fuss whatsoever. His professionalism is the reason I'm giving a 2-star rating instead of just 1 star. Still, I won't be going back there in a hurry!
October 2023 by Mehtap Gurel
This is my favourite Costa by far. They make the best drinks compared to other Costas I have been to.
October 2023 by Teighler
Staff are really incredible. Shout out to the young man on the tills who helped me out on the 20th (Sept) around 4pm. Thank you.
October 2023 by RED MEDUSA
Lovely staff, great service. I'll be back *in Arnie voice*
September 2023 by Mimi Pouso
The staff are really friendly and understanding with one's quirks (aka all the changes to their coffees), they really listen. If you like coffee from Costa it is worth getting yours in this shop. Other cafes in the area are more expensive.
September 2023 by Michael White
Fantastic for a break away. Fast and friendly service with a smile including recommendations on coffee's/cakes etc. Small seating area upstairs but never had an issue getting a seat, nice get-away from the hussle, bussle and stress of city and hospital life.
August 2023 by Abbie David
Quick service! Staff are not rude just seem bored. The tables and floor upstairs could do with a clean. Would only go again if it was for take-awayVegetarian options: Good vegan options
July 2023 by Mohammed Asad
This place is closed most mornings so unorganised and unprofessional
July 2023 by R Whittaker
Abysmal attitude. You have to fight to get anything. I asked for some serviettes and was given one. Then I asked for a few more and was given another one. I asked for a cup holder because the coffee was too hot for me to hold and they informed me the cup has been designed not to burn. I had to insist on putting my first cup in a second one.Nothing is done with a smile.Is Costa on a cost cutting drive or are these baristas just poorly trained and miserable. They should go get lessons at the Ilford branch on customer service.
July 2023 by Google user
Abysmal attitude. You have to fight to get anything. I asked for some serviettes and was given one. Then I asked for a few more and was given another one. I asked for a cup holder because the coffee was too hot for me to hold and they informed me the cup has been designed not to burn. I had to insist on putting my first cup in a second one.\\nNothing is done with a smile.\\nIs Costa on a cost cutting drive or are these baristas just poorly trained and miserable. They should go get lessons at the Ilford branch on customer service.
