March 2024 by Harvir Singh
Dont understand the hate the workers were kind and the sale was so good got some nice lotion for one pound.
January 2023 by Aaron Thomas
Hours incorrect
October 2021 by Robert Ian Wares
They don?t sell cat food.
April 2021 by Chasidah L
Absolutely disgraceful behaviour from the elderly female proprietor. Was extremely rude to me. The male assistants followed me around the shop. Such an unwelcome, intense, unfriendly atmosphere. The products were very old, often with dust on the boxes. Most of the fragrances were copies. The shop was filthy. The prices were not competitive. I would give the shop a zero rating, but the system won't allow. If you want to be ripped-off, abused, accused of stealing & have a generally unpleasant retail experience- go to East End Cosmetics. Enter at your own risk!!
March 2020 by Yvonne Yvonne
dreadful, don't give these thieves your money. I ordered £15 worth of goods and heard nothing back from them at all. I'll be claiming a refund via my bank. I'm also going to draw attention to every other similar case of this to the police, this isn't just bad business, in my opinion it's deliberate fraud. Wouldn't have given them any stars but the system wouldn't allow me to post without giving one.
February 2020 by Viktoria Libiakova
Terrible customer service. No point dealing with this company, there are plenty of other companies that appreciate business.
January 2020 by Reviews London
Rude encounter with Aziz.
January 2020 by Ittan Bantan
Racist...
January 2020 by Alisdair Mayne
Witnessed employee/owner coming out onto the street and dumping rubbish. Shame on you.
January 2020 by h hun
This company does not deliver but keeps your money....THIEVES...EBay is dealing with it...if they fail...bailliffs. They wont keep my money..they wouldn't keep the steam from my kettle....aggravation I can do in bucket loads...
January 2020 by David Barry
disgusting unprofessional staff so rude and follow you when you are you just browsing they also try to steal from you by saying payment hasn't gone throughmy review is find a different cosmetic shop cos this 1 has very poor standards and hardly any staff can understand what you are saying because they are so old I will never shop here again
January 2020 by MonBelle Those Guys
The worst customer experience I've ever had. Racist, irrational, horrific customer service. Needs to be shut down!
January 2020 by Marisa John
Terrible service by awful people. Racist and rude. Should just shut down.
January 2020 by sweet_wassim s
order cancelled no reason
January 2020 by Amelia Blackpond
I?m not surprised to read all the reviews as in 2012, I had the exact same experience of appalling customer service for a hair product that I bought. It was hair relaxer and the box was missing a vital part, neutralising shampoo. The weird thing was this box looked like it was it had been re-sealed but I didn?t question it until I discovered the missing item. I went back with my receipt only to accused of stealing the shampoo and wanting another for free. I was shouted at by the same elderly woman in front of other customers. I called up trading standards at the time and a nice lady at the time rang the shop only to be screamed at also on the phone. I?m very shocked and surprised that this shop is still in business.
