November 2023 by Kaisa Heinonen
I went to collect my parcel delivered by Evri. They did not find and they said they can not find it in their system. They refused to try with my tracking code. And said parcel has not delivered there. Don't know if it is Evri's fault, but I from this on I am gonna use this post office for my parcel collection point.
November 2023 by Michaela Paloglou
Great service, my brother received a parcel from EVRi from me, securely and safe. Everyone was super polite and fast. Thank you lots.
September 2023 by Justownica
Poor service! They refused to take my parcel with 4 pairs of shoes, because apparently it was too big for them. Of course they said that after I paid for the tape. This information should be available on the website! Now I?ll spend all day carrying this box with me.
July 2023 by Paula Pomroy
Long queues and terrible customer service. They return parcels before the end of your collection period. I had a day left to collect a parcel and they already sent it back to sender. No apologies, just bad customer service
July 2023 by Amina's World
Really bad customer service, staff never seem to have a smile or say hello. Unbothered outlook to work.
May 2023 by Syed Husshen
I went to pay rent this morning using the rent card and because the swipe does not work on his system, the man said to be very rudely, ?I will only do this ?one time? and don?t worry about other places doing it?, when I explained politely that other places (post offices) are able to manually add the number shown at the front of the card which takes less than a minute.. He aggressively argues that it takes time and effort to manually add the 16 or so numbers onto to the system, when only two people were literally waiting behind me, plus he gets paid to do his work! but he decided to make an unnecessary scene and issued my card back after I requested it due to his tantrum.. Extremely lazy and disgraceful.I?ve never had any issues with any other Staff except this man who creates problems and does not want to do his job.. someone posted a picture of the same man in a below comment I?ve noticed, he should be disciplined..
April 2023 by HH AA (KNO)
This is the worst post office I?ve ever been to. They may as well close down. Completely useless, unorganised and unprofessional
April 2023 by Pixel Cutter
12 person queue out the door and one member of staff serving. This is the norm here and an absolute nightmare if you?re in a rush.
February 2023 by RBM RBM
THIS POST OFFICE IS A SHAMBLES!! Queue is always long, the guy behind the counter is always so slow to serve people, they should have two people at all times and the Indian guy allows people to jump the queue. Please also advise people to queue up properly outside along the shop not opposite the door where people spill out onto the road.
January 2023 by Khadija Rahman
This post office really needs to fix up. The queues are so long and there?s only one person working there! It needs more staff. Absolutely ridiculous honestly..?
December 2022 by memi se
They're always late to open the office even though it says it will open at 9am. No one opens the doors until almost 9.30am because staff arrive late, causing a long queue to form and personal delays. Staff have an unbothered and rude attitude towards customers they also start closing by 5pm even though it is stated in their business hours that they close at 5.30pm. This post office needs to be reported to trading standards.
August 2022 by EmmylouInLondon
Unable to pick up my parcel today after walking 10 mins from me to find its closed and has been for past few days from a robbery even though I received a ready to pick up email yesterday. Please keep your opening hours up to date so people don't waste their time!
August 2022 by Ekaterina Glebkina
Went there a week ago. The member of staff was late 15 mins to open the office while long queue of people were waiting outside. Had to be late to my job because the post office did not open on time. Unacceptable really.
August 2022 by N Ben
Always closes earlier than it should according to other reviews. Arrived at 17.15 but it was already closed even though the royal mail website says it should at close at 17.30. The guy was still inside but wouldn?t open.
July 2022 by Martial Miah
Excellent customer service by Siva from the Post Office @ Ben Johnson Road. A true gentleman, very polite and courteous and offered to help me in many ways. He had a big smile and was jolly. He helped me do send my parcel off.
