November 2023 by Danny
As someone else mentioned, this is the worst post office in London. Please save yourself time and energy and go to the Globe Road office which is 100 times better. Honestly, I will never go to this post office again due to the poor and slow service. The staff in here are a joke and you are always stuck in a line for ages. You save more time going to Globe road for any type of service.
November 2023 by Natalie Raeched
Perfectly functional, well situated and convenient post office. Brilliant selection of envelopes, boxes and postage tubes. Three positions open so service was fast and friendly at lunchtime!
October 2023 by Chris Humphries
AVOID. This is one of the worst post offices, poorly managed.They constantly waste your time. They reduced the number of counters, never enough staff and always have queues stretching out of the building. They allow people to queue jump (business banking!!) and are rude to customers. I have seen them ramming peoples parcels into full sacks and breaking items.I have to give one star as they don't allow no stars or minus to review.
September 2023 by Amelia Klaczy?ska
Very unpleasant experience. Demanding printed copies of documents where it was not required on the ID check website. Upon telling them that, said "no, we don't do soft copies here". At the other post office, they accept those, but here it's somewhat different?Otherwise, as others also said, people there seem clearly unhappy to be there, always a huge queue and messy.
September 2023 by M P
Some of the other reviews don?t do it justice for just how bad this place is - easily the worst post office I?ve been to in the UK. Globe Road by Stepney Green is like thee absolute opposite to here, extremely friendly staff, know how to deal with queues, I walk double the distance now to go to Globe Road rather then this one as my local due to how bad it is!
August 2023 by Stoimen Aleksandrov
horrible staff who`d rather send you to another office then help you out ,the guy told me they don`t work with royal mail
July 2023 by rafiqul chowdhury
The office was very messy and gloomy, just like their staff. It's was empty when we got there but it was on eid day so hardly surprising. We were service promptly but would hardly call it "service with a smile" and could tell why they get all the negative reviews, I mean if you don't like working there then find another job but then again with those moody faces I doubt they'll get a job elsewhere ?
May 2023 by Sameer Miah
The guy on the far right a young guy is just extremely rude and arrogant. He?s forgetting he?s just a worker he doesn?t own it. The worst customer service ever. Don?t bother going to this just walk a bit and go to the one in Bethnal Green. Much more friendlier staff.
March 2023 by Rupert Moreton
On the Royal Mail website it says it is open on weekends but it?s not
February 2023 by Shahina Begum
If I could give zero stars I would! Awful service and absolutely no customer service. The guy who is slightly older and has a belly is extremely rude and has no respect.
February 2023 by Tanner Robinson
Not big enough to serve the demand here. Always a queue out the door.
January 2023 by Dan Meadows
Spent my lunch break standing in a queue that took forever. Not open outside office hours....
December 2022 by Rakib Ali
I don?t know how this post office is even allowed to exist. Terrible customer service and very poorly managed hence the excessive queues.This place needs to be closed down!
October 2022 by Finley Hartless
I work 9-5 how tf am I meant to use this place. Its closed on weekends too??
September 2022 by Rebecca Clarke
need more staff/ a better system as the queues are horrendous, literally unusable
