December 2023 by Adyan
It has really good things and everything is smooth, but then i went to the store at 6:30 and i see that it is closed
December 2023 by Suzanne Bedwell
Great service the young blonde lady was helpful and polite best visit I've had
December 2023 by Parves Uddin
3 Sunday in a row I come here and I found it close at 4 pm
December 2023 by David Farinha
The Manager was kind to try and help me with my exchange (so she deserves 5 stars), but Unfortunately Sports Direct (As a company) is not only expensive, but when you make a mistake and want to return an item, no one picks up when you call their number. When you email, they respond that you will get a full refund and when you visit the store, staff refuse the refund and tell you the email, from Sports Direct, is a lie. Therefore, Sports Direct Management needs to learn that customers make mistakes and sometimes deserve a refund on the product. Learn to provide good customer service and reduce your prices because there is a cost of living crisis.
December 2023 by Alma Rosalia Rodriguez
I had been walking for days. Daniel understood immediately the pain I felt -- somewhere near posterior tibial tendonitis -- and offered me Style 274294. Arch support. He was a great salesman. Layla processed the payment and understood my time limits. Thank you for the team effort at Sports Direct Mile End.
November 2023 by Sumon?s World
Careless service from stuff? they don?t bother customers
October 2023 by AM Computer IT
I were today to buy a football shoes for my nephew. But there was one lady, she tryed her best. I think there are more stuff needed for providing best services. There were lot of customers but there were just two stuff. they were unable to provide the services.
October 2023 by The O
Second time within 10 years and just remembered it was a disappointment too. Also they don't accept return. Terrible customer service. Manager D. wasn't helpful at all.Dont waste your time and money.
October 2023 by Jabed Hussain
Store was meant to be open at 9am but it was closed. Waited around 15 mins but no staff to be seen anywhere, very unprofessional.
October 2023 by Batasi Batasi
Not very expensive. Good service.
September 2023 by Nosir Ali
5th September we waited before 9am someone opened the shutter than closed ot.Another staff memeber came 9.22 the shutter was opened than closed without anyone expalain the store is closed or will open later.Disgusting lots of people waitingbefore
August 2023 by Aleksandra Kaplon
The branch in Mile End/Stepney is absolutely the worst customer service that I have ever seen. Nobody and literally nobody cares to go and help customers. They always do mistakes, takes ages to scan products, you cannot take more than 3 items to changing room (which by the way is old toilet for 1 person only). Lady with colourful hairs is very rude and has mannered attitude, always takes so long to buy something. Literally nobody is 'happy to'' help customers. I asked for a shoe size and was waiting 20 minutes, they never came back to me so it happened that I left shop without buying anything 4 times so far. Please if management reads that, think about changes especially in people you hire, they are not for this job.
August 2023 by Shahina Begum
Really bad customer service, noone is around to serve and you will have to go around the store to look for a assistant and then when you do they are very rude and walk pass you or don't even say anything when you ask them a question they ignore you by trying to do other things in the store and walk away I really did not enjoy my shopping experience at the stepney store never had this problem before when there were other employees they were more friendly, i have been going there for many years but now it looks like they have new staff and these staff are definitely not friendly.
August 2023 by Noktrix
Worst SD I?ve ever had the displeasure of shopping at.
June 2023 by Arabella Jones
Although the products at SportDirect are good and cheap, the shops in London are rubbish. I had an unpleasant experience with SD in Aldgate where the staff was rude, abrasive, hostile and aggresive (and cannot calculate properly) and not much better experience with Mile End. Not only there is not much choice in the shop (so your only choice is online shopping where you have to pay for delivery cost) but also the staff is absolutely unmotivated and unhelpful. I bought a tennis racket and noone told me I can get a cover with it. I found it out being in SD Aldgate where the guys (of course being rude) told me to go back to Mile End, although I asked if I can just exchange the racket at their shop. So I had to walk 25mins back in the heat because your staff is absolutely disintersted and unhelpful and cannot advise on anything properly. Somehow the staff in SD Birmingham bullring was quicker, nicer and more motivated. London is a diseaster.
