September 2021 by Eva Believer
Absolutely AWFUL! First, post man DOES NOT ring the door and throws the red card through the post hole. Tried to rearrange my delivery already twice, asking to deliver to neighbours, if am not in. As a result now, the massive parcel with clothes is at this terrible place, that is opened only 2 hours in the morning! I don't undrstand how it ended up there! I won't be able to collect, so I guess the parcel will go back to the retailer...Trying to call, already 40min waiting on the phone. Royal Mail does not deserve to be called Royal...
July 2021 by EagankerVods
Royal Mail is cool thanks David for bringing stuff to my house for 15 years from Richard
May 2021 by DNI
I think they have recently hired a new deliverer who keeps coming to my front door without knocking for the past two days and keeps leaving a pre filled red card even though I?m at home. So you end up having to go here to collect your parcel which is ridiculous.\\n\\nYou need to sort out your red card system as most of the time people are at home.
January 2021 by Ana-Maria
Wasted 2 days. The person serving people from the collection point in Mill Hill is rude. He looks upset and said he wasted time looking for my parcel that I did not know where it was. He started arguing because he could not find it instantly, and after 10 minutes he finally decided to introduce the tracking number to find it. Really upset with the service.
October 2020 by JJ Mine
This is a strange office. I am exempt from wearing a face covering, and the person serving (who was not wearing a face mask), had the nerve to be self righteous about it and concerned uncertain. She was not wearing gloves, and yet she handles notification cards that could have been anywhere, and customers' ID. Oh , and there is a large glass barrier, between the staff and customers. Had they stopped to think, that they are actually a bigger threat to customers, with the double handling of mail items. There is no consistency, and I feel Covid is confusing everyone. Pause and think calmly about that.
October 2020 by Ifrim Ciprian (GhostRider)
On Saturday it is open until 2PM. The right opening hours are on the website. Everything went smooth and swift, respectful staff too.
October 2020 by Lynsey Pilavakis
Always a great service. Friendly staff, very helpful and we have the best Posties, always happy to help us! Thank you for your great services and smiles.
October 2020 by Sophie Smith
Waste of time, disgraceful.\\nThey put a card through thats been updated since cotonavirus saying check the collection centre opening times, but its a total lie.\\nIts open 7-9 am after gettjng all the way there with my disabled kid. Atleast 10 other people came whilst we stood there.\\n\\nThen cant redeliver for 2 days.\\nDisgusting and i bet they are all still getting paid. Lazy greedy selfish individuals who cant even be bothered to update the website
July 2019 by Lydia Byron
Have had many negative experiences with this office. The opening times are extremely inconvenient (especially considering it now services a large part of hendon too, for some reason) when other offices are open until 5:30. On more than one occasion I have been home all day and the postmen haven't rung the bell to even bother giving the package. Easily the worst service I've received from a post office.
July 2019 by Viorel Panca
I got my parcel. It is always a queue. I had to wait for about 5 to 10 minutes.
June 2019 by Pawel Jaremek
Collected my parcel today morning
June 2019 by Aram Jallaei
According to them they have tried to deliver my parcel! !!! I have never even got a note from them. I chanced up my parcel by emailing my provider . Then I was told I wan supposed to receive it 2 weeks ago.i went to their office twice ,they said next day . 4 days have gone . I have been staying at home .ihavent got my parcel yet.
June 2019 by Patisse Mod
Horrible ! Left building crying my eyes out ! Hope I will never have to deal with this place ever again !!!! Rude staff and the manager was horrible. Treating people with no respect !!!!
June 2019 by Adrian Pruszkowski
Terrible service. They do not value people's time.
May 2019 by Mo Mahboobian
In cold weather it is so upsetting that no space for people
