October 2023 by Fyrsil
Disgusting behaviour by the staff. As everyone else says, it's the woman working in the post office who is exceptionally rude and dismissive. Its hard to believe this is even allowed.
October 2023 by Noor Watankhuwa
The lady over the counter is very rude service, the manager of the branch need to give there staff some good castomer service training, when I went there the lady was on the phone dealing with personal issue in a deferent language and ignoreing castomer I found it very unprofessional business behaviour hopefully the management will do something about thanks
August 2023 by Cynthia Espinola
The Indian lady that works here should definitely be fired, she?s absolutely outrageous, rude and super slow in her service. Get better qualified personnel.
August 2023 by Farnaz Asghar
Worst customer service That Hindu women don?t deserve this seat . She called me liar at my face without any reason and refuse to serve me although its her job.
March 2023 by Alecia Steele
I hate going into this place, there is an Indian gal in there she is so rude to black people, I thought it was just me until I spoke to a few more people who have all had the same issues with her.....she needs to get the sack.
March 2023 by Bri Tried and Tested
Bad, bad, bad customer service but worse than that, today the woman behind the post office counter spoke to me using her language which was not English against me! The issue began when the customer infront of me had finished but was continuing their conversation. I asked the server to serve me and continue their conversation some where else being that the post office is a service for all and I wanted to get on. Both women then, with raised voices told me that I have no right to ask anything because I didn't understand their language so didn't understand what they were talking about! I found the entire experience disgraceful being that we are in the UK and the post office is supposed to be serving the UK as a whole without bias. After leaving I returned having decided to make a formal complaint. I asked for the woman's name or reference number being that the complaint is about her behaviour not the company. She refused to give her details again with a raised voice. When I mentioned by law I have a right to know who I'm complaining about she told me she doesn't need the law. I've uploaded the recording of this on my YouTube channel. I had told her that I was recording the conversation but this didn't bother her.My point is, because complaining about services like this isn't easy most people can't be bothered with hassle so people like this feel confident that they can continue to treat customers with this rude attitude and nothing will happen. I felt so disrespected I have to say something
February 2023 by allys phillips
Very rude staff. They also close before the time stated on the door whenever they feel like it. Unprofessional.
December 2022 by Bruno Gabriel Monteiro
Good Afternoon.A Dificult one to Find but a Reliable in Both Services as a Shop and has a Courier Post Office.Royal Post Offices Collections Continue Being Twice a Day if Not Three Times a Day.
December 2022 by Zayda Begum
Extremely rude lady staff. Does not have any manners and refused to give me her name. I cannot believe the level of attitude given when I asked a simple question. Her older female colleague then piped up and joined in with being rude and dismissive. These kind of people shouldn?t be in customer service If they have no manners.
October 2022 by ??yuhan ????????
Got to agree with almost every negative review. The skinny Asian young lady behind the counter needs to attend a customer service training course her customer service is appalling and rude.
October 2022 by Kashif Ali
Lovely staff always helpful for general post, passport, dvla,oney exchange etc
July 2022 by Georgina Gilbert
The guy who works in this post office always over charges me, just happened again now! Avoid being served by him not unless you want bad customer service and to be overcharged!!!
July 2022 by Vivian cute
The lady with glasses at the counter is so rude. She needs training. Don?t use this post office
June 2022 by Nou I
One of the best customer service I ever received it from Anu and Raj, both of them welcome me with smile and sort out my issue without any issue. Anu smile and made my journey easy and smooth. Thank you.
May 2022 by Abdul Mutaal
Very bad experience. There was no customer service. And Lady with glasses behaved very badly with me.
