September 2023 by Alana Malpas
Staff are not proactive and a bit rude; happy to have a chat while customers are waiting to be served. Minimal products stocked on the shelves, use another Boots if possible!
September 2023 by Honest Pious person
Iedina served me at the till and was so friendly, really cheered us up. She told me that I could use my boots points (nobody has recommended that to me ever before) and so I walked away not paying a penny and using my points.Thanks Iedina, have a great day xx
August 2023 by Simone Jonetsu Ibbett-Brown
The pharmacist in there was super helpful, clear, kind, and efficient - she was great. Thank you for your help when I wasn?t feeling my best.(Only four stars as the shop itself is quite limited in stock, so if you?re looking for normal Boots products it may be worth going to a larger branch.)
July 2023 by sean corrigan
If I could give zero stars I would. I have been using this pharmacy for nearly 10 years and everyone has always been lovely. There is a new pharmacist there now who is rude, combative, unpleasant and unprofessional. I had one bad experience with her previously and one more today. She decided to verbally attack me, wag her finger in my face and call me an old man. I have already called Boots head office as no one deserves to be spoken to or treated like that. I have now had to find another pharmacy locally to complete my prescription as she refused to give it to me. Please avoid at all costs.
June 2023 by Sou
Bad customer service, very rude manager ! Always not happy to assist , no smile !They always change the pharmacists and recently I've seen many incompetents ones.They have lost my prescription, making it difficult to ask GP again , sometimes they don't have the medication in stock and won't tell you if you don't pop in ,this left my child without medications few times !Happy to switch to another pharmacy now
June 2023 by J
The sign says open until 7pm but they closed the doors early and wouldnt let people in even though you could see the staff inside through the glass.
May 2023 by Sue Davis
Information on opening times for Sunday were incorrect.When I got to boots time was 10. not 8.Couldn?t access computer so couldn?t get medication. Mgr left wrong password.The locum worker was sympathetic and supportive. She did her best so give her that from me.Pharmacist uninterested.
May 2023 by Noel Potter
I bought a box of 30 sachets of mediation. When I opened the box there were only 12 inside. I tried to call but nobody answered so I had to return in person.This leaves me with less confidence than I would want from a pharmacy.
April 2023 by Muhammad Isa
Poor service. Rang them many times. They don?t pick up the phone.
April 2023 by Matt Gould
Absolutely shocking service! After opening late, the staff are waiting around not serving a long line of customers waiting to pay. I walked out after they'd wasted 20 minutes of my time!
March 2023 by Matthew Gould
Absolutely shocking service! After opening late, the staff are waiting around not serving a long line of customers waiting to pay. I walked out after they'd wasted 20 minutes of my time!
March 2023 by Daniella
Came here today to return a faulty product I received from an online order and both staff members I dealt with were so kind and helpful - sorted out my refund in no time with no difficulty! The gentleman at the till put a smile on everyone?s face :) thank you!
January 2023 by Trent Smith
OK pharmacy but long retail checkout queues can block access to prescriptions desk sometimes!
January 2023 by Robert Laub
They cancelled my flu jab at short notice and it took over 2 months for me to get a refund.
December 2022 by sean davidson
If you book a flu jab there, ring to confirm before you go, because if they have to cancel they wont let you know (as confirmed by other reviews below)
