November 2023 by GOKAY ?NANOGLU
Rachel Young thank u for your help. She was so kind person.
October 2023 by Alex Punkt
The staffs dedication and professionalism shined through our interaction today. They went above and beyond to ensure that my banking needs are met efficiently and with a friendly smile. Particularly Jasmin?s knowledge and willingness to assist have made my banking experience today truly enjoyable.I highly recommend HSBC Bank in Muswell Hill.
October 2023 by James Judge
Lacklustre service from demoralised staff. They must know their branch is due for imminent closure.
September 2023 by Igor Smalls
Had some inquiries and to my luck Jasmine was there to assist me.. she was extremely professional and resolved the inquiries momentarily.Really friendly staff!10/10
August 2023 by A Anon
HSBC closed down my local branch with counter service and all I have now within 3 miles of my home is this branch which doesn't even have counter services. It's pathetic.
May 2023 by MG Jones
Went to deposit a cheque Saturday. The bank has only machines and a queue leading to the door. Three stressed out junior staff were trying to placate the queue. After 5 or 6 failed attempts to pay in the cheque I left with the cheque. On Tuesday it goes with me to my building society. They can bank my legacy and I will look for a decent bank
May 2023 by Rehan Mehboob
Branch closed at 1:40pm without any notice. Lots of people standing outside
April 2023 by summerian anunnaki
Best customer service I had so far in London, thanks you Jasmine
April 2023 by ???? ??????????
I have never ever been here, but i want again,?
January 2023 by Rasto Suvak
Not helpful, might as well stayed home and talked the machine online.As I have never done international transactions, and this particular one came with 2 different SWIFTs (in instructions) I came to this branch for help.Snappy answers, very direct, I would say rude making you feel stupid while having smile on ladies face.Unless you are 70+ don't bother coming here. They seem to treat elderly with lots of patience and respect which was nice to see, but if you are young or middle aged their tone changes.
November 2022 by Paul Cohen
Impossible to speak to a manager I give up bad service
October 2022 by Paul Cotsen
Another branch with no counter service. Two or three scruffy HSBC Staff standing behind a podium dealing with banking issues mainly to do with online banking or account queries. There's no counter so you can't cash a cheque - just automated banking machines. Many elderly people can't use these machines and rely on a counter-service. I expect the days of counter-service are numbered. Still, nice easy job for the staff who generally are of a much lower standard than the staff of yesteryear.
July 2022 by tony dollard
Awfull will be moving to a different bank as staff are so unprofessional and rude!!
July 2022 by Babbi Redmond
Despite the displayed opening hours I went there last Friday 09/07 and the agency was closed because of what seemed to be under works. This opening hours info need to be updated asap.
June 2022 by Richard Kaplan
The branch seems to specialise in digital services. I went in as I had trouble with the app. Got sorted within 5 minutes with no issues and super friendly service. First guy who spotted me was attentive and quickly got someone to look at my issue. Was then passed to a guy called Darren who was jolly and friendly and got my app up and running. Best HSBC branch I've been in, to be honest.
