October 2023 by Sean Henry
Very toxic shop I don?t go there anymore due to two women behind counter giving filthy looks and spreading false gossip, I?ve already filed a complaint against them both. One of them is a large old woman with half cut glasses and big bags under her eyes and the other has bright red bobbed hair. I?ve noticed they?ve been mentioned before.
April 2023 by Charlie Gayle
I came into this shop a month ago, and there was black guy ahead of me in the line. He was very kind and had good manners but the staff weren't nice to him, but when it was my turn to pay they were so kind to me it was unreal, they were smiling asking me how I was and making jokes but for the black guy before they weren't so kind.We're from New Addington which means we are White Tr4$h, so how do we even get the audacity to be racist or less kind to black people/other races?
April 2023 by Edyta Guzek
Terrible customer service.I ordered few things through Uber, they send me wrong items, when I rang the store to let them know about it, they said they could not have possibly made a mistake and hang up on me twice.Zero professionalism, very rude and incompetent staff.Do not recommend.
February 2023 by sting rayy
Bought a lighter in this shop but couldnt buy flints for it , bought batteries but everything i put them in didnt work the only good thing in the store are the girls working in there great staff but bad management
January 2023 by Thrudy Sefah
They don?t deserve one star! Morrison?s staff are very rude and racist!!! Avoid going there. The only sweet one is the one with red hair. The other ones are racist.
December 2022 by Joe Sain
Post office staff are very rude and racist. I went there twice she didn?t serve me saying they are closed while serving other people.
December 2022 by Davis Gilligan
Why are the staff here so rude? especially the one with dark hair, glasses and accent? I saw someone else say the same thing she seems to have something against people that aren't white.Its just crazy, you grow up coming to this shop every week for 15+ years then they hire new staff that just disrespect you for no reason and also the shop is always half empty. You think if I worked at a shop that doesn't have any items i'd be disrespecting customers just for the sake of it. This shop has really gone downhill since the Morrisons takeover.Just to be clear the lady with the glasses isn't the only rude one she's just the rudest the others are rude aswell, the only ones that are nice are the ladies that have been working there for years before it became Morrisons I wish I knew the names of the nice ones so I could publicly thank them. I'm curious about what they hiring process here is like because it seems like they just hire anyone.
October 2022 by Fawaaz Ammantoola
Staff member is always very rude. Usually the same woman with glasses, dark hair, with an accent, always has an attitude problem. Next time I will get her name to formally complain. At times its feel discriminatory but I can't make accusations without proof so instead will mention that it feels discriminatory. She always seems to be rolling her eyes, screwing up her face, being rude to certain customers.I get everyone has bad days but if you always have a bad day, don't work with customers... I also am empathetic to the current struggles everyone is going through, but don't make everyone else's day worse because of you own issues. Instead you should try smile, and brighten up someones day. You never know, it might actually help...On a brighter note the rest of the staff are great! Thats the only reason I gave the two stars in all honesty.
October 2022 by Kevin Smith
The manger in this shop is so god dam rude I really want to know who gave her the role to be a manger I hope they are happy about having a rude person I change of the shop it?s in embarrassing going In there when she work and she doesn?t treat her stuff well either she so rude them when they need help with something I HOPE she get fired very soon !!!
October 2022 by mark red
unfortunately since morrison take over this shop become worst. always one of the services not working, i really think staff doing few or nothing to keep running services. for example yesterday, around 17.30, i need to used the post office, the lady on the till said i have to comeback in one hour because she was busy, on front of me was another staff filling the shelves, my observation is, that guy could help on till but any of the two had the kindness to serve costumer, i am sad to tell you this but the service at this store is awful and this is all the time.
August 2022 by Diane Holmes
Staff are lovely but shop dreadful. Post office rarely open, nothing in refrigerators the only thing stocked up is booze.
August 2022 by Zuzana Tothova
Since morrison took over its the worst store ever!!!!Nothing there, and if anything there it's useless. Most of the product they sell is not what we need!!!We need proper little store in new addington!!!Morrison senior management should look into deeply and seriously!!!! And listen to local people.Most of staff are unprofessional and unhelpfull!!!!We deserve better here...Sweet Mc colls
August 2022 by satch serge
I would give a 0 but I had to give a star. It?s the worst local shop ever, even worse than when it was McColls and I thought that was bad. Staff are unhelpful and never know what they?re doing at the post office section. There is NOOOOO food in the fridges. Might aswell close it down
August 2022 by william tran
Understaffed , needed the post office section and it was closed , Fridges aren?t working so no meat or anything good
July 2022 by Adam
Very toxic environment staff either outside smoking or gossiping about other people never a smile on there faces most of the staff there are rude and obnoxious word of advise AVOID LIKE THE PLAGUE!!!!
