November 2023 by Alciona Mihaela Popoviciu
Big space, includes a Vaccination clinique (Flu, COVID etc). People seemed very nice, but the flow (in/out &inside) needs remodeling. The position near the Health centre makes the acces a bit confusing, clients get through thd wrong doors often.
November 2023 by Dean Pinnock
Busy pharmacy which is not my local one so I can't comment too much, however I found it pretty chaotic in my request for a replacement vaccination certificate. Was unresolved until a very helpful and professional young man took it upon himself to sort the situation. Could improve some of their systems and processes
August 2023 by Jill Metcalf
Usually an ok experience but today I needed asthma medication delivered as ran out and have COVID but told the driver has already gone so need to wait until Monday. Can I suggest that you have a second delivery on a Friday afternoon to ensure people have the meds they need.
June 2023 by Mandy Farries
Unpleasant staff; terrible system in place for collecting prescriptions, you have to write on a paper and they hand them to the back of house to process so there is no order to the procedure and often papers get lost so have frequently had a large number of people served before me due to the disorganised collection system. Seemingly no desire to improve this when some plan for improvement would improve the process for everyone staff included.
June 2023 by Olu Balogun
I used to get my prescription from this pharmacy but after my last unpleasant experience I decided not too. I have a medical exemption certificate because I?m on thyroid medication. The pharmacist decided call me into a room to interrogate me on what medication I can or cannot have with my a medication exemption card which I showed to her to proof that I have my exemption card. Without any apology She then said well if the doctor was to prescribe me some pain medication like paracetamol that I won?t be allowed to get the medication on with medication exemption certificate. I replied that I will contact the NHS business authority service to get clarification as she?s the only person who to say otherwise on what medications I was entitled to. Not sure what the pharmacist intentions were but I felt humiliated and was treated unfairly considering the fact that I showed proof that I had a medication exemption card. So I won?t be returning to this pharmacy.
January 2023 by Samantha Siobhan
listed online as available for the 2nd dose of the covid vaccine. booked an appointment that was then cancelled by them which was weird but fine. called them at 10am to ask if they had the 2nd dose available, not the booster, and after the lady who was on the phone put me on hold to (i assume) find out, she came back and said, and i quote, "yes, should be fine."so i made my way to the pharmacy, walked in and told the lady with the tablet that i was there for the 2nd dose. she said that they didn't have it, and that i would have to come back in 2 weeks.well. i was a little annoyed by this, but it's fine, things happen. not their fault that they don't have the supply (though telling me they had it when they didn't was). what really rubbed me the wrong way (and lead me to write this review) was that when i asked if they knew of any other place that might have it, the lady with the tablet responded with "that's not my job, search for it yourself on the internet"...i'm sorry? what was the need for that kind of response? i wasn't asking you to go around asking all the pharmacies in london. i was just asking if you knew any off the top of your head so a simple "i don't know" would've sufficed. it's a shame that this experience really ruined my perception of this pharmacy, as the staff were actually nice when i came a few months ago for the first dose. i guess different staff, different treatment. ????
December 2022 by belinda mitchell
My mum and sister put in a prescription on a Friday and was told it would b ready to pick up on Tuesday but when they came back on the day they was basically told both of them they hadn't put anything in and to go back to the doctors this is unacceptable as this isn't the 1st time this has happened as I have spoken to others and they have said the same thing
October 2022 by Isadora Pilau de Almeida
They are polite but the service is too slow!!! They usually take 20-30 minutes to get my prescription ready!
January 2022 by Christine Jones
Danielle from Lewisham Pharmacy leaves today. What a big loss for this group of pharmacies. They will really have to put in some work to match her customer skills. Good luck Danielle
January 2022 by Denise ?Den Den?
Staff are always polite and friendly. Usually get seen to pretty quickly
January 2022 by KW Lee
went for the walk in covid vax. super professional and kind staff and doctor.
January 2022 by Darren Sugg
Had my first covid vaccine jab earlier today - staff very friendly and efficient, could not have been any better. Looking forward to jab No.2 in June!
January 2022 by Air
I went there today around lunchtime for my booster shot. The staff there were super friendly and helpful. All were very organized and it took only a few minutes to get the vaccine, didn?t need to queue at all. I was a bit worried when reading some negative reviews of this place and thought I would share this positive experience with people who are considering going to this facility to get their booster!
December 2021 by Lale Strachan
AVOID !!!!!Do NOT go to this place for Covid vaccine!!!!! Complete shambles, incompetent and rude staff. I was turned away despite having made an appointment and told to queue up with the people who just turned up. Rude and angry woman member of staff shouted at me. Will place a complaint to the NHS, this place should not be operating for vaccines at all..
December 2021 by Zeynep Kibar
AVOID !!!!!Do NOT go to this place for Covid vaccine!!!!! Complete shambles, incompetent and rude staff. I was turned away despite having made an appointment and told to queue up with the people who just turned up. Rude and angry woman member of staff shouted at me. Will place a complaint to the NHS, this place should not be operating for vaccines at all..
