March 2024 by Asad Sarkar
Went there to deposit cash and the way that guy was talking does he even understand English and on top of that very very rudely behaved. Very unprofessional and they don't even know what they are doing. There was so long queue there and short of staff and staff is changing everytime I go there. Won't be going back to this post office ever again.i better go to another post office or Bank
March 2024 by Bibek Kumar
Had a Good experience. The staffs are very friendly and nice. I appreciate their assistance.
March 2024 by Elsa Aurum
Avoid this post office at all cost if you can. Extremely rude staff, especially the younger guy who works there. Not only did he refused to help, but he?s also very dismissive and defensive.If your parcel were to have any importance to you, I wouldn?t trust these guys with it.
March 2024 by Ben Ukeleghe
rubbish service very rude staff don't even know how to speak to customer. I would never come back to this branch ever.
March 2024 by Steven Ward
Absolutely great service by a staff member called Charles so polite and excellent customer service would love to see him again definitely
February 2024 by Ernie BC
Long queue, only one person serving. Better to walk to different postoffice.
February 2024 by James Crawford
DO NOT USE THIS POST OFFICEThey are scamming people on a daily basis by making them pay again for services they pre-paid for online. They also will change the value / size of our parcels which makes you pay a premium.They also tried to scam an old man who wanted to change £100 in Euros, they gave him 75 Euros back!They are aggressive and rude. Please report this branch to the post office ASAP as they are a harm to the local community and profiting off vulnerable customers.Read the other one star views that have been posted - all the five star reviews are from 5+ years ago or from the staff themselves.Everyone involved in this shop should be ashamed of themselves.
February 2024 by Amber Simon
Do not post parcels here, they over charge you massively! I had an extremely poor experience. I ended up having to show the staff assistant the post office official website with their costs on as they refused to tell me their standard costs in store.I then queried the cost of my package and they then claimed the post office postage pricing was different online compared to in store - this is not true.In the end I received a refund as I walked them through the online post office postage pricing - to show they were significantly overcharging me.They tried to charge me £7 more than the cost should have been. They did this to multiple people in the queue - many of which left and refused to pay these extortionate prices.
January 2024 by Pahris Android
This post office is a collection point agent for Evri and Amazon. However they should be removed as a collection point agent if they are unable to receive customer's parcels from the delivery driver due to a lack of staff. The delivery drivers are leaving before giving the parcels to the post office staff due to time constraints as they cannot stay in the queue for long. Employ more staff or stop being a collection point agent.
December 2023 by Igho Elizabeth
Nice services
December 2023 by Egle Butkeviciute
I am on the job with amazon, and the staff making me wait in a queue thats out off the door. All i need is drop the parcels, I am on time limit not here for breakfast.. rude staff also!!!! Also will report it to Amazon....
November 2023 by Nikki W
Charlie was a fantastic help today - 5 stars!! ?
November 2023 by D Wylie
Super friendly and helpful
October 2023 by Andrew M
Awful place. post office has a massive queue and only one man (who takes 20 minutes to take a photo of a single piece of paper and disappeared into the back for nearly 30 minutes to find a package) is working at the post office section. another customer asked the two other lazy workers at the front till if they would like to come and help out to which they said they couldn?t be bothered. ended up leaving midway through the queue after 1 HOUR of waiting. if you want to drop off a parcel or do absolutely anything related to the post office you?ll be quicker walking 30 mins to one of the other nearest post offices who deserve your business more.
August 2023 by Samuel Lewis
The staff at the post office in New Cross Gate Provided a fantastic service for renewing my passportThe service was exceptionalThank you.
