November 2023 by Vanessa Allen
Despite being fairly local to me, the smart shop are never working or hardly there in store. Hard to find staff to help in the day. The staff who on the floor putting out items hardly know anything ? and the online shoppers don't pay you any notice even if you did want to ask for assistance. This store needs improvement!
October 2023 by Archoptical Photography
What can be said about Sainsbury's in Sydenham?On the plus side, it's a big shop with a big range. It's open late, which is great for quiet shopping.On the downside, the security can be a bit overzealous if you dare to pop in with shopping from elsewhere and try to leave without buying something. On at least two occasions I've been challenged for not buying anything, despite no alarms going off or any evidence of my doing anything other than finding out they haven't got whatever I was looking for.You now have to scan your receipt to leave the self scan area, which doesn't appear to be of use to anyone in reducing theft or suspicion. Just frustrating for customers really.Stuff is often out of stock, sometimes ongoing, despite assurances from twitter.But the worst of all is the area around the store. It is filthy. Nitrous oxide (laughing gas) canisters and bottles and cans and everything else just gathers around the borders and is never cleaned. They just don't care. I've spent a good 7 months trying to get them to remove flytipping from their land, to no avail. I'm just told there'll be an internal review, which appears to mean... ' go away'. For this reason, they are not really very community minded.The sooner the site is redeveloped into housing with shops tailored for locals rather than anyone with a car in a 10 mile radius, the better. Until then, landowners like Sainsbury's need to accept they generate huge amounts of disposable litter and need to at least clean up after themselves.
October 2023 by Kevin Daniels
I'm angry at the contempt Sainsburys has for customers who are forced to scan their own shopping for free. With only one main till open the Manager refused to open more whilst 4 or 5 workers were stood around the self checkout area. These machines are OK if you have a small basket but it's no fun with a full trolley....This is sinister and exploitative and customers deserve a fair choice. Why should we all be forced to work for Sainsburys for free? Enough is enough....
October 2023 by Akinwunmi Latunde-Dada
Been on buses going past it, and also walked past it a number of times in the past. However, yesterday was my first venture into this beauty of a supermarket. I'll place it in the same league as the Dog Kennel Hill's branch of Sainsbury's. Karen, a patient and unassuming lady was the check out person. Diligence describes her attention to her duties and a smile could be seen in the eyes on her masked face. Hers was the only point in operation and the queue was long, but on she worked...'a credit to her employers', I quipped to myself. The aisles were clean, well signed, appropriately labelled and logically laid out. As it is on the 343 bus route, I'd love to shop here again. Afterall, it's our Sainsbury's!
September 2023 by Sara Crosswell
The hot food counter where you can't buy hot food. I work very close to Sainsbury's so often pop in to get lunch on my break. I used to love a cheeky pizza from their hot food zone but it's nearly impossible to actually buy hot food there. I've waited so many times for up to 20mins as the counter never seems to be staffed. I've had to abandon dreams of a yummy pizza on 4 or 5 ocassions as wasted too much time while they try to find the disappearing staff. Sainsbury's have blamed it on being 'over lunch'. I've gone there from times between 12:30 and 2 and always had the same problem. You'd think lunch time would be the ideal time to provide hot food. I've complained to Sainsbury's and they've done nothing. Terrible service!
September 2023 by Szilvia Kulcsár
Been super busy at self checkout tills, 2 of the staff members was helping card and cash checkouts. Sadly items i wanted to have were out of stock ( Rude-coconur milk), also intercontinental food stock being different to orher shops.
September 2023 by Sapphire Odufuwa
Huge store... Argos is in here, u can get slumberland items here including waterproof bed protectors. Also, staffs at the click and collect of Argos here are super friendly
September 2023 by Derek Young
Always a good experience. Lots of variety and quality being the main thing for anything bought @ Sainsbury's. Fruit lasts longer than most supplements
September 2023 by Abdul Afsaur
A lot of items and verity of products in this store. From food to clothes to argos orders.Outside, the store needs a make over. Looks old and fragile lool
August 2023 by Palma Orellana
Decent size and quality/price okay, but they need to include more vegetarian and vegan options. The only vegetarian pizza was margarita, I couldn't find any veggie delicatessen, only one brand of veggie burger which I don't love and so on.
August 2023 by Patent247
Yes Sainsbury are the better super market but the prices match... But its quality over quantity and do your maths as the till might scare you as you pay for a couple of bags of shopping. Lol.
August 2023 by Susan ?Sy? Thompson
Worst experience ever today at Sainsbury, I was at the checkout and the machine kept sticking so the cashier had to be stopping all the time, at this point I have already got my trolley basket filled with items that I bought.The cashier then called over some lady from audio and video who actually appeared out of sorts with the situation.To make a traumatising situation short I then had to unpack my items that were in my trolley basket and move them to another till.The lady at the till helped move across my items that were still on the conveyor belt, now to add to a more distressing situation my nectar points were not applied as it seems that the other till had a mind of its own or that the whole world was against me today.Thinking if I want to shop at Sainsbury again in the future.
July 2023 by Daniel
In terms of Sainsbury?s experiences, it?s fair to say I have been spoiled. But, speaking objectively, this is average.
July 2023 by Sharon Wood
Store itself is lovely. The public toilets are terrible. Not clean at all. I walked in and walked straight out. I never knew public toilets like it.
May 2023 by Dylan
Security is quite rude and only let about 3 school kids in the store at once. Other than that the store is alright. Shelfs are decently messy and there isn't much staff. Very hard to find stuff since it's so spread out or isn't in the store. They do sell prime here but it takes years in the line!