November 2023 by Edward Hornby
We?re thankful to Usman for his excellent, reliable and honest service. A thoroughly positive experience!
November 2023 by Glenn Phillips
Austin was absolutely brilliant in helping us with which carpet was best. Great experience, really friendly and will definitely come in again in the future
November 2023 by Saif Musawi
Austin was very knowledgeable and friendly. Made it very easy to pick the carpet and sort out delivery. Definitely coming back :)
November 2023 by Open The Play
Excellent customer service ,great store so many options for your house. I will definitely recommend.
October 2023 by Georgie Barr
I called the New Malden store to make a general enquiry as I needed a carpet to be fitted quickly. I spoke to Austin, the store manager, who was very friendly and incredibly helpful. I ended upvisiting the store the same day and Austin advised me well on all the different options. He was able to arrange for the carpet to be fitted the next day at a price I was also happy with! Very satisfied customer. Thank you
September 2023 by Raz Razzy
Just popped into the New Malden branch and never has choosing and buying a carpet been so simple. Thank you Nathan for directing us to exactly what we described and remembering a fitting cancellation slot that suited us. Polite, patient and efficient service! I'd recommend this store!
August 2023 by Alan Bowyer
We had had a bad experience at a Carpet Right near us (it was at the back of a furniture shop). We had made an enquiry and then we?re ignored.So, we reluctantly entered the CR shop in New Malden. Once in we were helped by the store manager - Austin - and he was brilliant. He listened to our needs, offered knowledgeable advice and did us - what we consider to be - a good deal.His customer service was faultless - even reading the room and walking away to allow my wife and I time to confer.We are grateful for his help and glad we gave CR another shot. He made ?Carpet Wrong? ?Carpet Right?!
August 2023 by Jessica Lynton-Jenkins
Georgi and Claire were fantastic at helping us. Very friendly, an overall great experience and well kept store. Would come again.
August 2023 by Margot Cuerden
We were given clear advice on which carpets to choose by Austin in the New Malden branch of carpet right. He explained everything clearly and was pleasant and personable. Highly recommended.
August 2023 by zohaib naeem
I needed carpet put into a box room. Managed to pick one up from the shelf and have it delivered the next day with fitting. Extremely happy with the service provided by Usman and the store manager Austin. Very happy with my purchase and would highly recommend using them. I will be back in the future.
August 2023 by Shobhit Patnaik
Usman , from the New Malden branch was very helpful and gave us the right advise while selecting the carpets and flooring. He showed great customer centricity and patience with us during the process and made it easy and seamless for us.
July 2023 by Shweta Boys
Love our carpet and service we received from Claire at Carpet Right. Claire had great product knowledge and made choosing one easy from start to finish. Highly recommend this branch.
July 2023 by Aqeel Hayat
Brilliant product and exceptional service by Usman. Very friendly and explained the product thoroughly.
July 2023 by Juanita Goudie
Great service from Austin in the New Malden store. Listen to our needs and gave us good advise and for our project. Highly recommend
July 2023 by David Boys
I'm really happy with the service from start to finish. We were advised very well and Claire was brilliant. Highly recommend the service was excellent and love our new carpet. Thanks Claire ?
