“We had had a bad experience at a Carpet Right near us (it was at the back of a furniture shop). We had made an enquiry and then we’re ignored.So, we reluctantly entered the CR shop in New Malden. Once in we were helped by the store manager - Austin - and he was brilliant. He listened to our needs, offered knowledgeable advice and did us - what we consider to be - a good deal.His customer service was faultless - even reading the room and walking away to allow my wife and I time to confer.We are grateful for his help and glad we gave CR another shot. He made ‘Carpet Wrong’ ‘Carpet Right’!”
Flooring
“We had had a bad experience at a Carpet Right near us (it was at the back of a furniture shop). We had made an enquiry and then we’re ignored.So, we reluctantly entered the CR shop in New Malden. Once in we were helped by the store manager - Austin - and he was brilliant. He listened to our needs, offered knowledgeable advice and did us - what we consider to be - a good deal.His customer service was faultless - even reading the room and walking away to allow my wife and I time to confer.We are grateful for his help and glad we gave CR another shot. He made ‘Carpet Wrong’ ‘Carpet Right’!”