March 2024 by Tasneem Naziri
Excellent customer service and the best pharmacy in New Malden High Street. Good amount of parking outside. The staff are very helpful and knowledgeable. My prescription is always ready on time. Thank you for always being so helpful and I would definitely recommend Herman?s Pharmacy to everyone.
March 2024 by Nawadir al zubaidi
Title: Frustrating Experience at Hermans Pharmacy,I recently had an incredibly disappointing experience at Hermans pharmacy new malden. From the moment I stepped in, it was evident that the staff lacked basic competence in their roles. My visit was centered around getting a prescription filled, a seemingly straightforward task that turned into a nightmare.Firstly, the staff struggled with the most basic of tasks - printing the prescription. It's baffling how individuals employed in a pharmacy setting are incapable of such a fundamental aspect of their job. Their incompetence was glaring as they fumbled with the printer for what felt like an eternity.Furthermore, their lack of knowledge extended to something as basic as knowing the correct email to send the prescription. It's alarming that in this digital age, the staff at this Pharmacy couldn't navigate something as routine as sending an email.The culmination of their ineptitude resulted in a colossal waste of my time. I spent over half an hour waiting, only to leave empty-handed. To add insult to injury, I missed not one, but two trains, setting me back significantly and causing undue stress as I rushed to make up for lost time on my way to work.In conclusion, my experience was nothing short of a disaster. The staff's inability to perform basic tasks not only wasted my time but also jeopardized my ability to fulfill my work obligations. It's perplexing how such incompetence is tolerated in a professional setting. Needless to say, I will be taking my business elsewhere in the future.
March 2024 by Emily Reeves
Great pharmacy, speedy service and wonderful staff - always very helpful and kind - never had a problem
March 2024 by Ji-Eun Oh
Most nicest and friendliest pharmacy in New Malden.
March 2024 by Semrat Singh
I have been using this pharmacy for so long as I am collecting all the prescriptions from here since 25 years and they are very supportive.. they are late night pharmacy so it really helps as sometimes I need to come from work they have got all the medicines in stock moreover they are doing passport photos instantly? I am very happy with all their services I highly recommend this pharmacy if they need quality services
March 2024 by Amin Dar
I have been using this pharmacy since long time for my prescriptions..they are very quick and good customer services and they have always stock for medications..and they are providing instant passport photos services which is really good..I would highly recommend this pharmacy ..keep the good work
March 2024 by quratalain rashdi
Excellent customer service and the best pharmacy in New Malden. The staff is very helpful and knowledgeable. My prescription is always ready on time and I don?t have to wait too long whereas in my previous pharmacy which was boots I had to wait for so long to get my medication. Thank you for always being so helpful and I recommend Herman?s Pharmacy to everyone.
March 2024 by Honami Matsutani
In the sudden national shortage of an inhalation medication, Hermans became the only pharmacy in south-west London to help my wife's dire situation. After phoning around over 20 pharmacies, Hermans with their above average stock level came up with the stop-gap solution. They will definitely be our go-to pharmacy in emergencies in future. Thank you all.
March 2024 by Richard Blake
I have now lived in New Malden for over 25 years and Herman?s swiftly becomes my pharmacy of choice especially when compared with it?s main competitor, Boots. It?s very much a traditional chemist with well stocked shelves and helpful staff and it?s NHS pharmacy is absolutely stellar. As I have got older my reliance on the NHS has grown and I have never had cause for complaint or concern with the service provided by Hermans. The staff are highly motivated and always pleasant and helpful. It makes for a clear contrast with Boots in that regard. It is a truly excellent chemist and I will always use them in preference to anyone else. Highly recommended.
March 2024 by Zahid Khan
I was given an appalling medication by Joseph the Pharmacist and has caused adverse reactions. I am totally disgusted by the way i have been treated by this Pharmacy and intend to report the Pharmacist to the appropriate supervising board.
March 2024 by Frances Oliver
This is a traditional Pharmacy. Excellent advice and service from a proper pharmacist. My first visit was Boots in the high street, shoddy customer service and no time to help me find what I needed. ?It?s on the shelf?. I left and went to Hermans. I?m so pleased I did. Boots is no different to Superdrug. If you want advice from qualified and experienced pharmacists this is the place to go. Their products are of high quality as well and a great choice of excellent vitamins and minerals.
February 2024 by Daiva S
Visited pharmacy today, 24th February and young lady who served me had quite rude, unfriendly manners
January 2024 by Luis Castillo
We changed from Boots New Malden hoping for a more personal service. What a mistake! Several errors. I was given my wife's medication on one occasion. She has had errors with hers. On Wednesday I was told my prescription had been sent to Boots in Raynes Park. I checked with my GP who was adamant it was sent to Herman's. Later the young woman agreed it was there after all!!! We're changing back to Boots. DO CHECK YOUR MEDICATION.
December 2023 by Kelly Bracher
Worst service from counter staff have ever experienced. Rude, unfriendly and unhelpful. Even the manager has a disrespectful attitude and defended the dreadful behaviour of his counter assistant. No wonder they have that attitude to customers when their manager feels such behaviour is acceptable.They also insisted they couldn't get the prescription without an NHS number, on going further down the road to Boots pharmacy, I was able to get the medication for my daughter without a problem!
November 2023 by ???TalkingMoney
Staffs not very helpful...so impatient