March 2024 by Claud Jackson
Hadn?t been to Pizza Express in a while but as a birthday treat for my wife we decided to order one online and was instructed that it would be ready for collection at 7pm. I arrived at 7pm to collect the meal only to discover that the food hadn?t even been cooked. I was left awkwardly standing around at the entrance with the diliveroo drivers for the next 28 minutes while the back catalogue of orders sat on the side were being fulfilled. No compensation or discount for my half an hour wait. Food was tasty, however the service was poor and the Atmosphere waiting at the door wasn?t pleasant. Pizza express maybe many things but express it isn?t. Sadly it?s a thumbs down this time.
March 2024 by paul mordell
Fantastic time, great staff and atmosphere, hot food and tasty too.
February 2024 by Jag
Excellent restaurant with nice food and
January 2024 by Rachel Foster
This is a lovely pizza express, great decor atmosphere and staff. However I do feel that the quality of the pizzas has gone downhill. I have always had an American Pizza but not been in for a few years. There was barely any pepperoni on this Pizza so not surprising that the great taste was no longer there. My husband had a split Pizza with 2 toppings and he said similar. Really nowhere near as good as the pizzas from our local pub! Having said all that the doughballs were delicious, no change there. My bellini spritz was also good.
January 2024 by Gabriela Kosiaty
Highly recommend this place, delicious food and great service ?
December 2023 by andrea tovar cepeda
Average pizza to be honest but great
December 2023 by Graham Miller
Good pizzas and ideal for dining with a family. There is almost always an offer so check the website or download the app whilst you are dining.Sometimes they are very busy taking online orders so it can take a while for food to arrive so not a good place to go if you are in a rushKid-friendliness: This place is great for kids
November 2023 by Simon Marsh
Pizza Express is always a decent choice. The New Malden branch is bright and airy, the staff friendly and the food is what we all know and love.
November 2023 by hippy-AT-heart
Order from this restaurant for delivery. Really disappointing and won?t be doing it again. Food did arrive quickly after order and delivery seemed quick but despite me only living a two minute walk from the restaurant (and it was delivered by cycle) the food was all cold. Had to reheat the pizza which of course made it soggy, we had ordered the crispy romana style? so that was disappointing. Ordered a double portion of dough balls which came with enough dip for 2 balls? not 16. Did receive a response to my complaint within 24 hours?. 2 free starters? as a rewards member there?s always a free wide or starter available in my App anyway so not happy with their response. May dine in again in future but definitely wont be getting takeaway.
October 2023 by Layth Abdullah
We walked in on a quiet day so the atmosphere was peaceful. For starters we had dough balls and a Bruschetta. The dough balls arrived hot from the oven with delicious garlic butter. The Bruschetta was also delicious. The pizza was so good with the perfect amount of cheese. I thoroughly enjoyed it. I forgot to take a picture of my Sundae because I was too busy enjoying it. The service was great and I hope to go again soon. I would recommend this branch to everyone.Parking: There is paid street parking right outside but is not always easily available.
October 2023 by Valerie F
Amazing service and even more amazing staff! I didn't get their names but they were so kind as to set up a birthday surprise which I request a few minutes before. I was really pleased.... Thank you again!All 5 stars ?????
October 2023 by Laura Worth
What a wonderful experience. We have been to many different pizza express? over the years, and this is the second time we?ve come here and both times we couldn?t have had a more enjoyable meal.There was 6 of us (including 3 under 5yr olds) the staff were brilliant. Super accommodating, very interactive with the kids and offered great customer service. The food was great, and brought to the table nice and quickly which were always desperate for with the kids. The menu is really well suited for smaller ones.Would 100% recommend and we we?ll definitely be coming here again.Thanks so much for a lovely family evening.
September 2023 by Maria Torres
Pizza Express New Malden has always been amazing. We had our son?s 5th birthday party there and he loved it. He?s now 9 and still remembers how great it was. Special mention to Cristina who served us today who taught us how to pronounce funghi?. Would definitely recommend.Kid-friendliness: Staff are kid-friendly and they always have the activity leaflets and crayons ready for the little ones.
September 2023 by H Y C H Y C
I'm not fan of Italian food really bread and melted cheese, simple not for good , waste of money and time,But good service nice guys and girls working there?
August 2023 by Aleksandra Koper
Been here multiple times and the food never disappointed. Always friendly staff and good atmosphere.