January 2024 by Sarah Chen
Terrible customer service was rude and said,"I'm doing something right now," when he was on the phone.
January 2024 by aremixable
Really excellent service from Ryan. Was able to get the keys cut in 15 mins (but I decided to collect them a few hours later). Friendly, efficient and reliable. Not as expensive as I had feared!
November 2023 by H
Very good service. Keys were cut quickly. Located conveniently in Tesco. Well priced.
October 2023 by Sheena Foster
David was such a help to me yesterday in store which I really appreciated, thank you so much!
October 2023 by Charlotte Wilkins
Always great service at Timpson?s, thanks Glen!
August 2023 by Liam O'Brien
Went in at 5.40pm after I had finished work to get some passport photos when a rude member of staff told me they close at 6pm and didn?t have time? Terrible customer service
May 2023 by Rowena Lines
We?re not here when they should be open - very frustrating
October 2022 by Dominic Kelly
Hassle free, no issues to cut 2 keys. Did find it a little expensive £12 for 2 pad lock keys. But good service
September 2022 by Kerry Oliver
Very helpfully and knowledgeable.
February 2022 by Rebecca Smith
Great little store within the big Tesco. Very helpful. Manager Bill took a lot of time to sort out my problem for me. Excellent customer care.
January 2022 by Ellis Barber
Come in to get my keys cut for car was quite rude and told me that you don?t have this many keys for the car even tho it?s old and didn?t believe. Didn?t listen to had earphones, said they can?t cut the keys
July 2021 by Mary Westmacott
Fixed my handbag strap right in front of me in 5mins, fab service!
April 2021 by Akila Fernando
October 30th Friday Went to cut a key from Timpson shop I in new Malden Tesco Extra.The person in the Timpson Shop , NO welcoming or care at all. He was watching something on his mobile.I noted most of the time, when I go shopping in Tesco?s , he was on his mobile phone. Didn?t care about customers at all, Waited 2min - 3min. Then cut a key very poor quality key and charged £10.50. If I pay with cash only £10. No receipt for the cash payment.Really disappointed and never going to use Timpson in New Malden.