November 2023 by UK Fan
One of my favourite local shops especially for wine.Very friendly and helpful staff.Be aware the car park and check out can be very busy at weekends.
October 2023 by Ben Rookledge
Fruits and vegetables in high demand. All those local vegans probably result in the reduction of available stock.Employees are always helpful.
October 2023 by Marina Marley
Decline home delivery often whilst other retailers are immediately responsive. Lazy and Rude staff in the store.
September 2023 by Maureen Beighton
Love this waitrose store in New Malden. It has a good selection at very reasonable prices and with my waitrose card offers further price reduction. The fact that it's not huge in size it's easy to get round which is a plus for me. Do not like superstores for food shopping.
September 2023 by Philip Hall
Very expensive. High quality. If you have lots of money to spare and think paying more seperates you from hoi poloi, you will shop here.
August 2023 by Russell Davis
Very help shaff help a customer who ask a question about about wine what wine on offer I said all wines on offer if you buy six bottles at 25/ at this time and there thank you let him know he ask me for the white if we have in stock I said we had it .we said thank you for all your help.
August 2023 by shaun & diane dollard
This can be a very busy store but for months now there have been few checkouts open, sometimes just one and few staff about. Now I know the reason why... this store has now installed about 20 self serve checkouts, and one staff manned checkout open. It was not busy in the self serve but we still had to call for assistance. Cheap way to cut back on staff and a good way to lose loyal customers.
August 2023 by Julie
Patchy. Helpful v rude staff. Empty shelves or low quality vegetables. I wish Marks&Spencer would take this over.
July 2023 by Nick Hamilton
Car park is always busy, but the staff are always friendly and helpful, Many thanks to the young lady from the delicatessan today who helped me find the jarlsburg.
July 2023 by Jyk Wong
This is my go-to store if I need to prep a special meal. Other supermarkets just don't compare with the wide range of ingredients and fresh stuff. Would love to see a decent seafood section with fresh shellfish,, crabs, mussels, etc. There?s a sushi section, with freshly prepared sushi rolls on offer - our kiddos love them! The outdoor plants centre could be expanded, in my opinion. Some plants in need of watering and maintenance. Otherwise it?s a well stocked store with friendly and helpful staff. Convenient with ample parking. Note there is a 2 hour limit. I would definitely recommend this Waitrose to anyone looking for a convenient and enjoyable shopping experience.
July 2023 by Luis Castillo
Good quality produce but poorly stocked and expensive. Good staff, attentive and helpful.
April 2023 by Kmd
Organised aisles and friendly staff. Also they are on TikTok! Talented bunch
April 2023 by Tony Dyson
A small but well stocked busy branch. Choose wisely what time of day you go. Best for shopping is after 7 PM. Knowledgeable, friendly staff.
April 2023 by Puta Jamal
Really nice variety of liquor and greens ? pretty boy on till named Callum was a sweet one , served me up real nice on the till .Hope to see him again ?
February 2023 by Christine Mccarthy
On approaching the store from the car park there was a lot of rubbish strewn across the ground resulting from the large waste bin not having been emptied it was disgusting for the entrance to a food store. Where the trollies are parked it is never cleaned rubbish everywhere. I managed to get a manager of the store to point out the problem and was pleased to see the rubbish bin was attended to. immediately. Maybe you should be investigating the cleaners for this particular area as it is always in a mess.
