“Absolutely first class service. Needed 10 C24 4.8 meter timber planks and 5 C16 4.8 meter planks.John in the yard got straight on it and helped me load it onto my van and the chap driving the forklift brought the whole stack of timber from the top shelf out the back right around to the front so that we didn't have to carry it all...He parked up right next to the van making loading not only quick, but easy.Then, if the service wasn't enough, I went to pay for my load. I had worked out that it would be around £340 according to the prices on the website.The lady on the counter took my purchase order, did a bit of tapping on the computer, looked up and said, "£242 okay for you?..."Okay?...OKAY??!?....That was almost a £100 under budget!...And I didn't even ask about a discount or was expecting one!....You could have knocked me down with a feather!I can't fault these guys here at Travis Perkins, Vauxhall. They made my visit a pleasurable one and I'll definitely use them again and recommend them highly if ever I'm asked.There's a lot of companies in London that could learn a good lesson from these guys here when it comes to customer service and how important that is.Well done all of you. You're not only staff, you are all an asset to the company and an irreplaceable one at that.THANK YOU!! ???????”
Building Supplies
“Absolutely first class service. Needed 10 C24 4.8 meter timber planks and 5 C16 4.8 meter planks.John in the yard got straight on it and helped me load it onto my van and the chap driving the forklift brought the whole stack of timber from the top shelf out the back right around to the front so that we didn't have to carry it all...He parked up right next to the van making loading not only quick, but easy.Then, if the service wasn't enough, I went to pay for my load. I had worked out that it would be around £340 according to the prices on the website.The lady on the counter took my purchase order, did a bit of tapping on the computer, looked up and said, "£242 okay for you?..."Okay?...OKAY??!?....That was almost a £100 under budget!...And I didn't even ask about a discount or was expecting one!....You could have knocked me down with a feather!I can't fault these guys here at Travis Perkins, Vauxhall. They made my visit a pleasurable one and I'll definitely use them again and recommend them highly if ever I'm asked.There's a lot of companies in London that could learn a good lesson from these guys here when it comes to customer service and how important that is.Well done all of you. You're not only staff, you are all an asset to the company and an irreplaceable one at that.THANK YOU!! ???????”