November 2023 by N A
Terrible customer service.Miserable night staff rude and disrespectful
July 2023 by Alicja G?owicka
The worst security guard ever. Just now he kicked the woman with assistance dog out from the shop and doesn't let her in with dogs carried in the dog's buggy fully enclosed.Edited to response from the owner: I saw the dog had the necessary labels and also saw when the lady showed all needed documents to the security guard but still wasn't able to enter the shop with the dog.
July 2023 by ALIBOEV Alisher
Only one staff member in the morning, hence the shop is closed . And it is not 24/7 at all . Very unorganised shop and half empty
June 2023 by Ricardo Vilão
Get 2 queues!One for groceries, one for petrol.Some people don't have thesurprisingly 40 min to wait ?
June 2023 by mert yeni
Rubbish stuff
May 2023 by Jaimie CJ
Night kiosk was unmanned for 20 minutes. Eventually when he can out he was rude and unreasonable
April 2023 by Kibble White
Don't be fooled, this is NOT open 24 hours as advertised!Update: In reply to the response below is: Thanks for the clarification that it is certainly not open 24 hour, I guess all that is left is to take down the sign that says "Open 24 hours" ... ?
January 2023 by Djalal Tebib
Don?t expect to find every item or product you need at this little store.
October 2022 by Georgian Dorinel Dragomir
When I visited this place it was stinking of rotting flesh. It's a memory I can't remove. Horrible!
July 2022 by Z Z
Staff at night time shift are bad and disgruntled,they don?t want to look for items as walk in is closed past a certain time
April 2022 by Richard Greensted
Really nice little store. Very well stocked, clean, very friendly and polite staff
April 2022 by Harry Stoneman
expensive and limited stock. Very friendly and helpful staff.
August 2021 by George Silks
Staff not wearing masks or exemption lanyards, security happy with hand the customers not wearing masks. If this is how they treat safety for a deadly infectious virus, I dread to think about the food!
July 2021 by Food n Fun with The Joshi's
I went there last night to buy Shell fuel. Staff called Kumar on til did not scan my shell point card. He told me to call number at bottom of receipt to add points. I checked and there was no contact number. I went upto him to say there is no contact number on receipt. He says he never told me call the number but to add that number on app next day. I opened shell app, there was no option to add any points on shell app. Now he knew he is making stories so he started shouting, using foul language and showing Middle finger to me in front of staff and other customers.i went in again to say why is he doing that, he threatened me to call the police. At this point I was determined to have a police because I haven't done nothing wrong.His colleague Steve came to know the matter, he was decent human to talk and he understood Kumar's rude and arrogant behaviour. Steve asked him to shush but Kumar says Steve that he have more experience as customer advisor than Steve so let him handle.I have never experienced such obnoxious behaviour from Waitrose or Shell staff.I have video recording as evidence.
July 2021 by Liam Higgins
What you expect from a Waitrose, however the line to enter was quite long during the height of COVID