August 2023 by Umm Adel
Very rude staff. Do not know how to deal with customer issues justly, they have a bad attitude and whenever you want to resolve a problem they look to you like you're the issue. They are very defensive in their approach and seek to intimidate customers who need help. I wouldn't recommend buying from here.
August 2023 by Belle Vous
Our local shop that we use very frequently, staff are pleasant and very helpful.
August 2023 by Mohammad Zahid Zahid
One of your team members (Anisa or Anisha) is very rude and is not capable of attending your customers. I had a bad experience last night, have tried to avoid, but she isn?t for customer service. I respect all your team members as I am a regular customer, but she is new and is very rude.
June 2023 by Ashley
There's often long queues and only 1 person serving. There r always cages of stock blocking isles and fridges so u can't get to certain places in the store. Staff often don't speak to the customers and are very unhelpful when asked about items in the shop. Secirity in the shop r the politest there is.
June 2023 by c
Customer service in that place is absolutely shocking. The woman behind the till only communicates via grunting. Think it?s time they went back to pre-school
May 2023 by Catarina Alexandra Ferreira
Doesnt even deserve 1 star. Never have I ever come across such RUDE staff member. First of all it was 22.25 and they close at 23:00 yet the first interaction I had was a staff member telling me to hurry up as I entered through the door. Disgusting behaviour and then grabbed my milk which was the only thing I needed and was in a queue where only 4 people were waiting 1 person serving and waited 35 minutes. Workers around yet no one went on the tills to help and because I wanted a scratch card I was told I had to wait for the tills and not use the self service...Yeah you guessed correctly by the time I got served he told me I couldnt buy any due to the time it was and that the shop was shut so the machine was closed. Behind me stood another 2 people also waiting to be served on tills..Overall the whole experiance was horrible and I never complain but I am so fuming and after reading the reviews I can see I'm not the only one!!
May 2023 by Bill Whitehead
Excellent service from a young assistant(THANOS)this morning.Very customer focused and polite.A great addition to my local store.
December 2022 by jcall003
I visit this shop often, security always greets you with a smile or hello... store is always being restocked. Staff are willing to help answer any questions you may have.Indoor cash machine is a win too!Keep on doing a great job ?
December 2022 by Lucy Polino
That's insane; when you try to ask questions, the cashier turns her back on you and, when you are waiting for a response, starts to shout at you.
October 2022 by Gill
The new management and staff are great. You can tell they really care about the store and customers. Thanks guys
August 2022 by Clayton Roddan
Such rude customer service! The cashier woman became frustrated with me and raised her voice, speaking to me with attitude! I never do reviews but was so upset! Then when I looked at the reviews for this Tesco, I couldn?t believe the negative reviews and obviously nothing is done with the way the staff behave!Absolutely shocking!! If you don?t like your job, then leave and get another one because nobody is holding a gun to your head forcing you to work there!!
August 2022 by Conor McCormick
Just really rude staff who are not willing to help whatsoever. Definitely needs addressing by management.
April 2022 by Sean Yallop
Worst Tesco in London. Always a horrendous experience and you?re there far longer than intended each time. Self service tills never work, and not enough staff to serve people as well as respond to self service tills queries. Staff who are there need better customer service skills also.
April 2022 by A K
Sandwiches are never stocked.Edit: An update 10 months later.Sandwiches are never stocked while staff is chilling around with empty shelves.The shop closes at 10:40 instead of 11.I now go out of my way and walk extra long to Sainsbury's where the shop is clean, people are nice and sandwiches are stocked.This is by far the worst Tesco I have ever been to.
March 2022 by Ioan Jones
The staff are rude. It's beyond belief. I've experienced this from check-out staff to its security guards on a number of occasions. There are plenty of alternative supermarkets in the area. I will never shop there again. Vote with your feet.
