December 2023 by Mark Hughes
Great shop with really helpful staff.
December 2023 by Sian O'Connor
Had everything I needed as usual...fab shop
December 2023 by E L
At around 2:40 this afternoon, my friend and I were going to buy a bottle of wine as a gift for a colleague on his birthday. At checkout, an old lady named Jane came to check the ID. My friend brought it, but I didn't. I asked if I could use my passport photo on my phone as identification. Jane didn't listen to anything I said and just took the wine,which was very rude. I was explaining that we were buying it as a gift for a colleague, and she got close to my face and yelled at me, a pregnant woman, "I just told you, electronic IDdoesn't work!" Then I asked her name, for a gray-haired lady to be so rudely impatient with a client. I'm not disrespecting the rules, it's just that it's hard not to be suspected of being racist with this attitude, because we've always been very friendly, so why treat us like this? I will continue to complain to waitrose head office, I am really aggrieved.
November 2023 by Hani Washian
Great service
November 2023 by Steven Hedger
Went to the store this evening, arrived during the advertised opening times, only to find that despite advertising that they open until 10pm, they shut the doors to customers at about 9:50pm. I have checked the advertising for the store carefully and nowhere does is say anything other than the store is open until 10pm. If Waitrose don't pay their staff past closing time and therefore staff have to wind down and knock off a little bit early they might at least have the decency to let customers know that service stops early to allow for this. This is not some pokey little store, unfortunately its the major supermarket in the area, and frankly should be above these colloquial little habits
October 2023 by Philip Thompson
Pretty pleasant and relaxed grocery shopping for the "made-it" classes and a few aspiring metropolitan elitists. Not as big or with as much choice as many a branch further out of town, but there have to be some sacrifices to living in the centre of human civilization ??
October 2023 by V K
Disaster new self check out tilts. Huge queues. Impossibly with the baby no staff around on the tilts. Changes made to store just rediclouce and make more queues. I?m sure Waitrose start loose more costumers in the are with that kind of service. Definitely not a premium supermarket anymore!!!!
October 2023 by Dmitry Zonenko
Great shop, a wide selection of quality products. Fast self check out
October 2023 by Omni o
Super polite staff!
August 2023 by Alek Sandra
Canceled my delivery order of water bottles because it was placed 30 minutes before their closing time.
August 2023 by Nadeem Sheikh
Good price and good quality with varieties.
August 2023 by Ash L (QueenAsh4444)
My favourite food shop as a foodie always find some good offers on at waitrose plus I was able to pick up my John Lewis order from there too.
August 2023 by Marcus Hender (LittleBearBBQFoodOriginal)
A lovely, fresh, clean, open, airy wonderful Waitrose ideally placed for the US Embassy and a short walk from Battersea Power Station.Good range of products and the prices are consummate with the area.The staff are the real stars of the show here; Friendly, welcoming, knowledgeable and very hardworking, constantly restocking the shelves and helping out shoppers with a cheery smile...Something that is sadly often lacking in some other places.We often stop here to pick up supplies and have a little Riverside Picnic when in the area.
August 2023 by La C
Average for a large Waitrose. Has a good selection of vegetables without plastic packaging but could do better, veggie alternatives also a bit lacking for such a large store in central London.Also: Come prepared with physical ID for wine and energy drinks, even if you're obviously well above age. There's always this one cashier at this store who insists on asking for physical ID to customers (passport scan etc not accepted) who are obviously above 25... We even got asked for an energy drink on a previous visit to this at this store, which is 16 years old? A bit ridiculous but if the store prefers to lose money so be it...!
July 2023 by Marcus Hender (LittleBear BBQ & Food)
A lovely, fresh, clean, open, airy wonderful Waitrose ideally placed for the US Embassy and a short walk from Battersea Power Station.Good range of products and the prices are consummate with the area.The staff are the real stars of the show here; Friendly, welcoming, knowledgeable and very hardworking, constantly restocking the shelves and helping out shoppers with a cheery smile...Something that is sadly often lacking in some other places.We often stop here to pick up supplies and have a little Riverside Picnic when in the area.
