Sadly the customer service is the worst i ever come across in London. This is my local charity and i often make donations but the manager Maria is so extremely rude. Not only to me but to other customers in general. One day she accused someone of stilling (keyring i think it was) she run outside and come back, she was... read full comment
May 2023
I agree with all the negative reviews regarding the manager (Maria). Lots of locals talking about this and their poor experiences. She should understand that people making donations and purchasing items are actually contributing to her salary!
March 2023
I helped a friend drop off some items, it's sad that the lady working there doesn't make people feel welcome dropping off their items from her attitude. It's hard people parting with their stuff to help and if you can just show customers your appreciative of their things and a smile won't hurt.
