December 2023 by As M
Every time I order food my son finds hair in the burger. Looks like staff are not putting headgear on to stop hair dropping in food. This happens every time I order and then he doesn?t want to eat
December 2023 by Jay Mahomed
Yaseen and Wasey very good customer service.Parking: Outside the shop
December 2023 by Umer Shahid
This Norbury Chicken Cottage Branch is shame or Big Black spot for Chicken Cottage name. Because they charge Chicken Cottage price but they serve us very very cheap stuff and tasteless things. Also this Norbury branch management or staff making worst food. Lots of time when I take away food bun bread is not fresh and also if food is over cook or near to burn ? they don?t care. They pack like this. Please please avoid this Norbury Branch. We have lots of time very very bad experience. Staff is untrained or may be cheap labour. Staff is also rude and language issues. Not worth it.
October 2023 by Thomas Minarik
Warning to all considering Chicken Cottage in Norbury: the facade might fool you, but what I witness behind the establishment is nothing short of a horror show! Rotting flesh, piles of garbage, and who knows what else festering in plain sight. The utter neglect for hygiene is a ticking time bomb. It's beyond me how they haven't been shut down or caused a serious health incident. Eat there at your own peril!
August 2023 by Philip Stoqnov
Overpriced food. They changed the staff and this chicken cottage died. I used to come here since 2019, but this is my last time ever. Anyway I don?t live in Norbury. They?re asking £9 for half pounder mean with barely any chips. £3 for difference between quarter and half pounder. Very poor service and quality. It wasn?t like that before. Disappointed.
August 2023 by Sarah Qureshi
Ordered chips and all the portions were overcooked and old.. inedible!Do not recommend.. my usual is the Streatham Hill one which is much better. Avoid the Norbury branch.
April 2023 by Miriam Emedon
My burger bun had a big patch of mould on it. For £8+ burger meal this is insanely bad quality
March 2023 by homik wariat
Really bad experience ordered 2 Chicken fillets burger. One was was with chicken breast second one with chicken tigh with skin on and was looking like you just removed the bones and put in the burger. All pictures are sent already to uber eats as i used this platform to order my food this time. Order was late but guys dont do it to your customers. Been working 11 years in the kitchen but that what you did is unacceptable.... will never order again there
February 2023 by Haroon Siddique
Every time I go to the chicken cottage in norbury, the chicken seems to have been cooked a while ago. It is hard and dry. Whenever I ask when the fresh chicken will be ready, they always respond with 30-40min. The last time I collected, it left me and a few members of my family pain in our stomach.The price has generally been going up, and quality is going down. I will be exploring other chicken shops such as chicken world.They charge extra for chip sprinkle and chilli sauce. Yet the tooting franchise it is free.There is no consistency left. I hope the owners of this franchise look into the quality of service and quality of food they are selling to their customers.Wheelchair accessibility: There is pavement level access but no auto doors or buzzer for wheelchair assistance. Doors open inwards.
February 2023 by Sumaiya Aysha Mohamed Alyar
It?s says open till 2 am but it was closed 11.30pm we have been there 3 times so far.worst service ever . Try grilled next door. Best service and valuable price. Try to avoid if possible.
January 2023 by Husam Hebaishi
Great fried chicken joint. Great value and good taste
December 2022 by Joe H
Not great. Small burger, soggy chips, Chicken- average
November 2022 by Asim Hafeez
Ordered a grilled chicken rap meal, was given a normal fried chicken rap meal instead then had to go back to exchange which was hassle as it is difficult to park around there. The chips seemed like they had been re-fried which I ended up throwing away as they were too stale for anyone to eat.
November 2022 by Ahmed Ghalib
Wings are small but apart from that pretty good
September 2022 by Salmaan Mian
The burgers and chicken are too greasy and salty and the overall quality is awful.
