December 2023 by Marge Mont
Absolute joke of a store. Staff stand there pretending to be stocking things, meanwhile queues pile up in the store. Went in for a click & collect and it took 20 mins to have the item given to me. 10 minutes at the till waiting for one of the staff members to come out from hiding at the back and then another 10 minutes of staff supposedly searching for my order.
November 2023 by Alessandro Columbu
A perfect example of how NOT to run a store. Staff don't even greet you when you walk in, no one knows anything and you can't use the dressing rooms (true story).
July 2023 by helen T
I just had the most unwelcoming and disgusting service from this shop. Every single female on the shop floor should get fired. Very rude and all lack good customer service. Their attitude stinks omg I?m so annoyed. I?ll never step foot in there
June 2023 by MrStefano79
Manager (short and plump lady) is rude and quite aggressive. Avoid this branch at all cost if you don?t want be treat like a worthless customer.
April 2023 by Sam David
The quality is really good. I love everything I purchased here. The clothes are very beautiful and elegant. Their service is excellent. Will definitely come back again!
April 2023 by bekah renée
fast and friendly service from everyone but especially Leon!
February 2023 by Ell x
It?s like they employ people that are just unbothered and rude, I came in once to exchange for a bigger size and she had a attitude - even more so because she thought they were dirty but the "dirt" was paint splatters which were the design! They talk to you like you're one of their friends. I?ve been there a few times as it?s the closest one but it?s always the same vibe. No wonder it?s always empty! And now reading all the other reviews - I?m glad I?m not the only one who feels the same way! They need to do better
January 2023 by Daniel Szilvasi
Terrible customer service rude standing around talking
January 2023 by Arfa
Made the mistake of popping into this branch to return 1 jumper. Staff member had an attitude because it was a return and was quite dismissive for no reason. I said I'd like to return an order please and she gave me this glare, and then proceeded to process the return without a single word. Just be nice and say Merry Christmas, wouldn't kill anyone to be kind. Avoid this branch
January 2023 by Ez- Le
This place is so slow! Everything takes ages! And that's if there are no problems. 3 people in front of me, 2 tills and members of staff- still had to wait 15 mins to be served. Then they didn't have a bag to fit the item I purchased so they proceeded the squash the item into a smaller bag.I would only go to this store, if I absolutely have to, IE:can't make to another store or need it quicker than it can be delivered.
January 2023 by Mihir Patel
It was bad experience in first JD STORE in Streatham i had bought shoes so i wear shoes 2/3 times nd it was faulty so i try to exchange but manager we can?t exchange I asked why but she said we can?t so we can?t so she?s behaviour so rude ??? even the staff 2 girls they laughing each other nd talking about my problem nd I don?t think so they like me I don?t know it is my skin or what . There is one guy he is so friendly we need those kind of people.
January 2023 by Rozi Junjua
Great service from Lauren and karim keep it up
December 2022 by Arfa Shah
Made the mistake of popping into this branch to return 1 jumper. Staff member had an attitude because it was a return and was quite dismissive for no reason. I said I'd like to return an order please and she gave me this glare, and then proceeded to process the return without a single word. Just be nice and say Merry Christmas, wouldn't kill anyone to be kind. Avoid this branch
October 2022 by Mercedes Still
Very small dark and claustrophobic but I usually enjoy the tunes played and like fact got clothes and kids section, given how small it is....
October 2022 by Anyela Barruos Ramirez
super bad service I have entered twice asked for two shoes they took more than 1 hour looking for it and they didn't even tell me if they had it they simply passed me by and made me waste my time
