December 2023 by Abid Javaid
Great prices and friendly staff
October 2023 by Fadhilah Mazlan
Really pissed the guy was working at 5.30pm. Was paying for 2 makeup and the cashier didn?t even tell me about the 3 for 2 promotion. Then a minute after I went to the cashier to add another 1 more makeup he literally said I can?t return? Like what I didn?t even leave the shop and it?s just within a minute. He could have just voided and make a new one. How selfish. Learn to be a better cashier kid.
August 2023 by M A
The retail store is ok but the pharmacy is very badly run. It?s been going downhill for a couple of years now. You need to wait for ages for medication. The pharmacist named George is very rude and has bad customer service skills who doesn?t want to listen to the customer and talks over them. They lost my medication and say I?ve collected it even though I haven?t even paid for it.
August 2023 by Constantin Gorea
10 days for your online order ?The prices have increased excessively, they are often out of stock and you only see this after choosing where to pick up the parcel.But what disappointed me the most is that after placing the order online, I receive a message that my order has been cancelled. I placed the order again on July 30th, and in 2 days I receive an email saying that they received my order and in the following days the warehouse team will prepare it and I will receive it no later than August 7th.So it takes 9 days for me to receive the order...Terrible!?
July 2023 by Rupert Martin
A small but well run Superdrug store, the chemist has gone or does not seem to be open anymore though.
July 2023 by Denissa Primula
The management is so poor. Last year, I tried to pick up an order from the store 2 days after it?s arrived. They said my name wasn?t on the list, but then they finally found my order.Recently, hubby and i went there to buy a toner & a foundation. I needed time to check the product?s ingredients. I realised one of the staff (a middle age asian guy) standing next to me, pretending to tidying up the rack, but he always followed me everywhere i go. Didn?t bother to find the foundation. When i went to the cashier he also there. I was so offended by his attitude. No coming back to this place.
April 2023 by Cleciano Seixas Dourado
I regularly shop at this store, but I won't do it again, the stockman a thin gentleman passed by me almost knocking me over in the store with a bucket in his hand, if you want he looked back and apologized. he was watching me like I was a bandit wanting to rob the store, as if I needed that, I work and I never needed to steal anything from anyone, when he smelled a product he was super rude and humiliated me in the store. I bought the product to avoid conversation but I will never step foot in that store again.
February 2023 by Kalila K
If i could would put zero stars, as labels are placed offten incorrectly and managment team is very rude
July 2022 by Abdul Bhuiya
Always go to the Norbury branch to get my medication and other items.The manager/ supervisor Farooq and the staff are extremely helpful and willing to help you shop and get the right products. The shop is clean, tidy and very convenient. I can really see the hard work that gets put into the store which makes my experience better. This Norbury branch is the place to go for advice and piece of mind. I find this branch full of deals and savings. Please keep the good work up!!!!
June 2022 by ben Wright
Absolutely useless. Gave in a prescription slip and they said they?d order it for next day, I came in a week later and they said they didn?t have me on record. I now have to ask them to call my doctor for another slip but they do not answer the phones so I am without medication?Avoid at all costs!!
June 2022 by aaron cakebread
4 people behind the prescription counter. Lost my prescription? twice . just when you think it?s a one off. It happened to the gentleman before me also.40mins waiting.Avoid this place.
June 2022 by Ania Ania
The pharmacy should be closed a long time ago for medicines you have to wait a few days service is not polite, especially a gentleman with dark skin wearing glasses
April 2022 by Tanya Veleva
One of my favourite Superdrug stores. Staff there is always so helpful and nice. Good level of stocks and overall very tidy.
January 2022 by Rose Hamm
Everytime I go into this shop I am followed by one of the members of staff ( normally the manager) and not very discreetly either. I visit on a regular basis and I find it quite offensive and the staff are rude. Disgusting behaviour.
January 2022 by Dorothea Momus
The shelf are always stock up it clean. You can get most toileties and medicines.Very nice staff and helpful.
