December 2023 by Cheryl Tyrell
My experience of this chemist has been a reliable and a prompt service. Staff are helpful and polite.
July 2023 by vaspan kadkhoda
I recently visited Watts pharmacy and had an exceptional experience. The level of service and care provided surpassed my expectations. The waiting time was significantly reduced, and the overall efficiency of the pharmacy was remarkable. Farima's professionalism and expertise were outstanding. She attentively listened to my concerns, provided comprehensive information, and made me feel confident about my treatment plan. Her genuine care and approachable nature created a warm and welcoming environment. I highly recommend Farima and this pharmacy for their exemplary service and dedication to customer satisfaction. Thank you for making a positive difference in my experience as a customer.
April 2023 by Dhrumil Shah
Always answers call, well done service, waiting time 5-7 minutes, but okay. Very helpful staff.
February 2023 by Damon azar
My grandmother being coming here for years and time to time i come with her. I realised the pharmacist has changed and she was so friendly to my grandmother and helpful as well. Farema was very professional even tho my grandma is a bit slow the pharmacist was really patient with her when she wanted to pay and had questions.
January 2023 by Nick H
I have my prescriptions electronically sent every month from my surgery to the chemist. I would leave it a couple of days to give them time to prepare my medicines. I finally made it there 7 days after it had been sent and they hadn?t even looked at it yet.Unsurprisingly they didn?t have all of it in stock which meant coming back again.That don?t sound too inconvenient. You?re probably thinking I?m being a bit rigid but the thing that makes it unbearable is the self important, unhelpful and sometimes rude service at the counter by the lady on the till.She would certainly benefit from a customer service refresher course.Her demeanour and approach made it an extra arduous task to have to return again. It left me feeling unsettled and quietly seething
December 2022 by Taz Mal
A great experience, for the very first time I actually saw a pharmacist helping out a desperate patient, and providing a personal service. Fareema has really impressed me with her caring and professional service. She contacted my GP and sorted out the prescription. I am so glad I have made the move from Lloyds and Copes. Hope Watts keep up the good work.Thank you
October 2022 by Josh V
One of rudest staff, at the front of the counter she deserves to be sacked
September 2022 by Andrew Josh V
One of rudest staff, at the front of the counter she deserves to be sacked
July 2022 by Paula Montgomery
Waited until 920am for urgent meds shutters closed and had to leave to go to workShop opens at 9
May 2022 by Nick Harman
I have my prescriptions electronically sent every month from my surgery to the chemist. I would leave it a couple of days to give them time to prepare my medicines. I finally made it there 7 days after it had been sent and they hadn?t even looked at it yet.Unsurprisingly they didn?t have all of it in stock which meant coming back again.That don?t sound too inconvenient. You?re probably thinking I?m being a bit rigid but the thing that makes it unbearable is the self important, unhelpful and sometimes rude service at the counter by the lady on the till.She would certainly benefit from a customer service refresher course.Her demeanour and approach made it an extra arduous task to have to return again. It left me feeling unsettled and quietly seething
October 2021 by Paula Ramirez
Really competent staff that provide with professional advise when required. Staff go an extra miles to try and support the customers when they have a problem. Thank you guys for your constant support to the local community
October 2021 by Beth Howe
Nice local pharmacy, assistant is always really friendly and helpful, went for flu jab and was quick and easy.
August 2021 by Jamie Hanley
Always go out of way to help and rectify any issues. Above and beyond supportive. Excellent service.
June 2021 by Bernadette B
Customer service is shockingly bad. Unprofessional, poor communication and just a strong sense that they cannot be bothered with customers.
March 2021 by Tasha Torto
Extremely appalling service. I went in to pick my prescription as usual. I was asked to wait outside the shop because they needed to close for an hour. Knowing very well I?m a diabetic and waiting that long meant I had to hold my uncontrollable bladder. They could see me outside the window how much discomfort I was in, and I even knocked on the door several times. Eventually there was a delivery for the shop so they had no choice but to come to open the door. I then explained to the staff that I have a weak bladder and I could feel my sugar level going low so I needed to collect my prescription and go. She ignored me and locked the door. I kept knocking on the door. Another person standing outside also waiting to collect their prescription. saw how much discomfort I was in and also knocked on the door a few times only to be ignored completely. I wouldn?t recommend to use their service! Very rude and inconsiderate staff!
