January 2024 by Jamie Spencer
Poor quality glasses that fall apart after a month.Bad eye test, things still blurry with glasses.Didn't tell me I was getting reading glasses until I picked them up. Leading to me selecting frames I wouldn't have picked for reading glasses and upsold on anti-glare "for night driving" for reading glasses.Do not trust.
January 2024 by Bell Parker
Very happy with the service in specsavers, the wonderful staff fixed my sunglasses quickly and easily, thank you!
December 2023 by Andrew Dearing
Always excellent in customer service and professional dealings. North Finchley branch highly recommended
December 2023 by Tracey Mezaguer
What can I say , no where id rather have my eye test done. Appointment was at 9.50 but I turned up early and was greeted by a very polite lady who took my details, managed to be seen early which was a bonus. Had my eye test done by Shivani (hope I have this right) who was really nice , then had another test done with Lee who was such a happy and friendly guy, he explained everything clearly, gave me his full attention which in some places people get distracted which can be annoying. I placed my order with Lee and also collected my glasses today from him and he was still happy and very helpful. What an amazing team you have in this store. I will definitely be using them for all my eye tests and have booked my children in for their tests too ? Great work to All at North Finchley Specsavers.
December 2023 by Yasmine Messaoudi
A really warm and friendly store. More than other branches I've been to. Was a bit busy when I went but the bustle quickly went down as the team do their best to get through customers quickly. The optometrist Hiren is really lovely. Glad I transferred to this store.
December 2023 by Ketsia Ilunga
Definitely don?t recommend this place. Go elsewhere- anywhere!!!! Very unprofessional and disorganised. My overall appointment time was 2 hours (usually 30 minutes to an hr). I usually get informed of what my new prescription is, they failed to inform me (therefore I have no idea what my new prescription is). They lied to me on the phone (the day before my appointment) that I couldn?t have a contact lens appointment on the same day as my eye check, but as I arrived at the store, another member of the team told me that I could have had both appointments together. Furthermore, there is little diversity in glasses choices (including the high end options). Don?t waste your time. This store is poorly managed
December 2023 by Lee Tanner
I have used North Finchley for a Specsavers, for the last 10 years. I always find the staff polite and helpful. I know there's been changes, but I still recommend this branch. I live in High Barnet,and come back to Finchley Specsavers. Excellent service, and very quick to see very polite. Thank you
November 2023 by Shoni davarnia
Hiren and the team are excellent and they genuinely care for your eye health. My whole family are being looked after by them and we would highly recommend this practice. Thank you very much.
October 2023 by Sonal Shah
Never answer calls, and even though they 'know the number you're calling from, they NEVER return calls. TOTALLY USELESS. Moved to Vision Express where I can speak to a human AND calls are returned.
October 2023 by Sabawoon Sherzad
Took Money from meStaff really rude and don?t care about customers. I would give 0 star but there is no options sadly.
October 2023 by Ana Georgiou
Mr Lee extremely professional and always willing to help. Brilliant service. Thank you
September 2023 by Caroline Downs
Thank you, Lee for setting my day off to a good start! You not only fixed my specs ( again) but were so friendly charming and helpful - thank you, Caroline
August 2023 by A Viegas
I have been coming to this branch for a long time and Ajay Patel the previous Owner/Optometrist was just amazing, so caring and patient. Sad to say, this place has fast gone downhill. Nobody answers the phone and the old reliable staff have all gone. I had a problem with two of my reading glasses and had to deal with a horrible asian member of staff. By pure luck, I got referred to Lee. He really is a ray of sunshine. Not only did he fix my glasses but also gave me lots of valuable advice. He really is a rare gem. Management better look after him well, as he is the most precious person left at your branch.
August 2023 by avril nachmias
So disappointed. This place used to be amazing . I have been phoning since yesterday afternoon. Very nice message but sadly nobody ever calls back! I am now without hearing aids which is very difficult for me
August 2023 by Kiran Shah
Popped in with a pair of glasses which needed repairing. Even though they weren't Specsavers frames, everybody was really helpful, especially Lee. He dealt with the problem and I was happy with the service.