December 2023 by Ruby B
I wouldn't call it racism, I would call it customers reacting to the poor behaviour, sniggering, laughing and making poor comments about their customers. My wait this time was prolonged because doing all the above proved more important than being thorough.Think it's time to change pharmacy.
December 2023 by Ashraf Ahmed
This pharmacy has the most pointless staff working there. They think if I hide around the back customers will hopefully just go away. No management as they have no clue how shiftwork works as they all take lunch at the same time? Obviously never herd of staff rotation for breaks. They need to hire better, competent staff.
September 2023 by CF908
This is how you go from hero to zero .Pharmacist remarked about my handwriting while I was standing there . I confronted her and she was able to understand me , her English was awful . She needs manners and more training . I will take this further of course . I would have told her about her behaviour but she looked confused when I spoke to her . Name taken , date and details . To be continued CF
August 2023 by David Hayes
Brilliant staff. Halima stayed late to help me with an urgent request. Thank you
July 2023 by Colin Francis
Great service from the pharmacist . Informative and professional . Will make it my first go to and regular place from now on . Will also designate it for all my future prescriptions too CF
May 2023 by Molly Keeling
The most helpful, friendly and accommodating pharmacy I have ever used! All the staff are so understanding and go out of their way to help as much as possible. Thank you!
February 2023 by Maisie Norwood
Incredible staff member was able to help me get an emergency prescription after my doctor's didn't send the prescription to them ! Very grateful for their help in a difficult time
October 2022 by Giulia Z.
Most unhelpful and pathetic pharmacy in the area with "special" unexpected closing hours and total lack of interest to help, assist, advise or taking any responsibility. They will always say to speak to your GP. Avoid also due to eternal queues as desk people have to ask the simplest questions to the pharmacest in the back as they have no clue of what they are doing there.
August 2022 by Adonikam Virgo
I had an excellent experience obtaining an emergency prescription from them at 7pm, which would have been exceedingly stressful at Day Lewis. The pharmacist Merina politely handed me over to Halima at the end of her shift and she dispensed exactly what I needed. Every service will have a certain amount of turnover and some customer facing staff have more bad days than others (I personally knew Sowmya who was lovely but no longer works there). Thank you Merina for your diligence at the end of your shift.
June 2022 by Nicky ******
Staff do have you waiting whilst they talk amongst themselves which is rude and they open too late also.
October 2021 by Gary Bond
Don't understand the comments about the staff on here. The staff who served me were amazing and gave my wife and I the flu vaccination when two other big chain chemists let us down. They were very friendly and helpful too. Went out of their way to accommodate us. Heroes in my book! as I was running out of options to get the vaccine. As for the comments about them having a lunch break. Good for them they deserve it! They work hard so why shouldn't they have a lunch break. It's a basic human right.
July 2021 by chariot Campbell
Rude staff, always keep you waiting while they talk amongst themselves. Often ask them to put repeat prescription through but when I return days after for collection only to be told there is no item and told to go back to GP. When there is a queue, only one cashier is dealing with customers while the others are just chatting.
July 2021 by jon gerrie
Wow.Disgustingly rude pharmacy staff.Rather play with their phones than to serve customers, then kiss their teeth at you when you ask for service.Manager didn't do anything about it, other than look at me with a blank stare.Emailed the problem to be told " The pharmacy employee works for a separate company, so we can't do anything"The cannot tell me exactly who employs these buffoons.That's what they are, actual baffoons from the national academy of total idiocy.Next time you go there, film it, I know I'm going to.Idiots.
July 2021 by Sayed Mohammad Ahmed Sharif
I visited this pharmacy an hour ago to book an appointment for flu jab. The pharmacist told me that it is closed for launch break and come after 1 hour. I haven't seen any notice for this authorised or unauthorised closure. I think Pharmacy should be covered all the time by someone. I am little bit disappointed. Otherwise, the store was neat and clean and it was not overcrowded.
July 2021 by Muhammad Nouman
Good place to shop