September 2023 by Szilvia Kulcsár
Long waiting time at the till, only 1 till was operating. Good stock of item, prices are a little higher then expected based on my last visit.
September 2023 by Abigail
I?ve been going to this Superdrug for years and I?ve never had any issue . However , today was probably one of the worst experiences I?ve ever had in store . There was an issues with my bag and it beeped when I walked out , the security pulled me over demanding that he goes through my bag . When he did and realised that there was no issue he was convince that I still had something on me and also the manager got involved who was being extremely hostile . Being treated like a criminal is not what I expected as I been visiting this branch for many years . Clearly theres an issue with this branch security procedures that think it okay to treat paying customers from a certain demographic differently and it needs to be fixed .
June 2023 by Claudia D'Oliveira
Me and some other customers, waiting for the store to open at 11am(Sunday) and employee came to open the door at 10.54am to 2 colleagues and without anyone asking anything she turns to the customers and says" we only open at 11am", which is fine! The problem is it was 11.03 and the store was still closed. Had to knock on the door, then an employee started opening the shutters and finally open at 11.05, All very relaxed as if they were in time!! Need better customer service skills...maybe more training??!!!
May 2023 by Google user
Me and some other customers, waiting for the store to open at 11am(Sunday) and employee came to open the door at 10.54am to 2 colleagues and without anyone asking anything she turns to the customers and says\\\" we only open at 11am\\\", which is fine! The problem is it was 11.03 and the store was still closed. Had to knock on the door, then an employee started opening the shutters and finally open at 11.05, All very relaxed as if they were in time!! Need better customer service skills...maybe more training??!!!
April 2023 by a.baybieee_
Not much products in stock. If you are a black person going into this shop just be prepared for security or the manager to follow you around the whole shop. Staff don't seem to really care when it comes to helping customers I wouldn't say all superdrugs are this bad I would just say THE ONE IN PECKHAM IS!!!!
April 2023 by R ?Ronstoppable? Lewis
Always well stocked and the lovely muslim lady on the checkouts is friendly but the manager is rude and has no customer service skills.
April 2023 by P Jones
Nice big and spacious inside and always friendly staff on hand if you need assistance
April 2023 by Nadia Tariq
Extremely bad staff including a white lady manager will make you feel like you are a thief. They don't have any manners & respect for customers and have extremely rude behavior. every time I go I feel like I make a mistake to go there. Peckham store should be closed or either needs to change all staff. they don't know how to deal with customers including white lady managers.they don't deserve even one star ??
April 2023 by R Lewis
Always well stocked and the lovely muslim lady on the checkouts is friendly but the manager is rude and has no customer service skills.
April 2023 by Sha
Got what I wanted but not before being stalked through the isles by the asian security guard/employee. Very upsetting and will not be going back.
January 2023 by Priscilla Agyekum
I will have liked for there to have been more staff at the tills, so that I will have received a quicker service.
December 2022 by Akinwunmi Latunde-Dada
Lovely shop to purchase from. Very courteous shop floor and checkout staff. Compares favourably with Lordship Lane and Camberwell branches of the brand. Boots, beware!
December 2022 by Gosia J
I got everything I needed in one shop. Great customer service
November 2022 by Ahmadou Nimaga
All our self-care products always available in a nice set-up!
October 2022 by Jason Thomas
It's just the same as any other superdrug stores at the south east London areas. Just buy some bits and pieces at the store so it just a normal shopping at superdrug for me, lol.