January 2024 by James Groot
Nice place. Good food.Staff appear attentive, say the right things, but they aren't on the ball at all. Too wrapped up in their own conversations rather than attending upon those who ultimately pay their wages.
January 2024 by Koala Le
Staff are finished. Great way to ruin birthday dinner. Ask 3 staff to order. Left us hanging for over 45 minutes . Bad vibes. Never come back. Beware people. Whole staff needs to get changed up immediately!
January 2024 by Grace Kenneth-Jimah
TGI Friday atmosphere just isn't what it used to be, BUT still enjoyed the food. The last time we went we waited so long for our food I said he we wouldn't go back but hubby was craving it and it was his birthday, so we gave then another chance. Our server got the kids food first and the we waited a little bit more for ours. The food was good, tbe kids enjoyed it. It was an OK time.Kid-friendliness: They have kids meal and the kids loved the dessert.
January 2024 by Sharlene Robinson (sharlymedia)
Came in for cocktails with a friend.Our original server just didn't seem to notice us. However the service we got from Nafissa was great. She was so polite and quick.
January 2024 by Maanasha Rajkumar
When me and my friends sat down the seats were all dirty and sticky. Once we moved and after we ordered, drinks alone took ages and the food. Normally the appetisers are meant to come first but they took over an hour just to bring it! Even though we asked the waiters multiple times they just said they will check then move onto the other customers. It was ridiculous the food was very mid so it made the experience not good. Also once it came to the bills they delayed that process as well!
January 2024 by janette donovan
Looking forward to the experience of dining here but so disappointed initially with the service. We were asked to wait for a table so we sat at the bar but we were totally forgotten. When our food was eventually brought out it was cold and they forgot the salad. When we mentioned to staff , they apologised and again we were forgotten. Eventually a manager did sort us out.Would not be recommending ?
January 2024 by Roshan White
I've been here a couple of times over the last few years, it's an pretty okay American themed restaurant. The food was simply outstanding. It has some of the nicest boneless chicken wings I've ever tasted. & the staff from my experience were quite polite.The only minor issues were that it took me quite a long time to receive my bill even though I had ordered only 3 items. And noticed that some staff were immature for such an environment. Apart from these things, generally really good.I'd highly recommend people come here, but not during busy periods.
December 2023 by Gaming Station
I am trying not to sound too cranky because it's Christmas but honestly it must have been the laziest and most bored customer services I have ever received in my life! We didn't have to wait to be seated but it took us 3 attempts to get our orders taken in. The host who got our order was simply lazy and couldn't be bothered to even take notes of our orders. Then another waiter came to get our orders. It was not the busiest time ever, even though all the people were seated and having their food! When we got our food it was lukewarm and frankly we ate it just to keep ourselves fed! I know it's the holidays and hosts and waiters are busier than normal and customers can be entitled but this attitude is not justified! Simply disappointed...
December 2023 by Happy tohelp
Terrible service. The receiption staff didn't really care about the customers coming in. Most tables inside were empty and we were told we had to book in advance. We were offered a table outside. The seats were dirty and the menus were dripped in old sauce and drinks. Disgusting!!!Finally when the food arrived, tortilla chips were stale! The 2 for 1 cocktails didn't contain any alcohol. Mains were overpriced.Never go into this place. EVER!
December 2023 by Pamela W
Our party of 8 arrived at minutes to 7pm. They requested us to wait on the side to be seated. We noticed 2 tables outside the establishment and 4 two seating tables directly inside the door be hind the hostesses podium and we were seated nowhere. We didn't ask aggressively, not looking for entitlement, and they treated us like we weren't welcome. 20 mins in and still no seats and every request at seating had to run by the manager. I then asked for the managers name(Shai) and the young person said they don't give out the I formation, he then turned to my friend and asked her if she would like to speak to a manager and the proceeded to walk off. The hostess and host both completely ignored, and after 20-30 minutes, we ended up walking away. Although the food would have been better we didnt want to take the chances with the kitchen, or service so we left.....if you know what happened to #TGIFRIDAYS In the states my prediction is that it just a matter of time!
December 2023 by FMAKA
TGi Friday's, let's go..... well, where to start.Arrived and asked for a table for 1, which I think people don't do any more as the guy paused, looked at me again, and then I repeated it, and then he directed me to my seat .My seat not the most pleasant as the table was extremely wobbly and the table next to me seemed to have had a party of some sort of festive happiness going on as it needed one hell of a clean but the team where very reluctant to do it as evey member of staff that walked by clearly happened to not look in that direction but AVOID which was quite funny.The tables in this restaurant could do with sanding down and repainting they look dreadfully awful. Since opening, I don't think these tables have ever seen a face-lift, and a bit of TLC wouldn't go without a miss, so you don't catch a potential splinter.After about 10 mins, which wasn't so bad to think of it. The waiter came to take my order, I did ask to move to a different table, and she was so polite and allowed me to move to another battered and brusied table . Come on, guys, give the tables some TLC.Overall, it took about 25 minutes for me to get a drink. Just a bottomless sprite was ordered as well . ?Atmosphere standed TGI fridays , loud music, and a great party vibe. Never change that TGI's great feeling.Now, onto ordering the food . Seriously, I don't know if it is only me being tight, but eating at this place has gone UP dramatically. So I ordered the sesame seeds chicken strips with chips and salad order £19.95 so no wonder a couple left without paying . ( naughty), but anyway, 19:20 ordered it arrived at 19:35. Impressive 10 minutes I can't complain about that . When It came, Ohhhhhhh my, it was delicious ? absolutely on point. Great work. i was full and well-fed. No pudding for me as the bottomless drinks sealed the deal.Thank you, TGI Fridays. You redeemed yourself after the lonnnnnnng waiting times at the beginning.Parking: Perfect and secure
December 2023 by Rekkha Rajendran
My first visit to this TGI was 2 years ago and it was amazing! Been visiting every now and then since my first visit and there's really nothing to complain about.However, we visited yesterday and it was incredibly disappointing. We had a 6pm reservation and as we approached the restaurant at 5 45pm, we were yelled at by the blonde waitress as we were on the wrong side of the barrier. Mind you, the front of house area was empty and it was uncalled for. At that moment, I wanted to walk away but we were very hungry so decided to stay.We had to wait 20 minutes for someone to take our order. 5 minutes after being seated, we got the waiter's attention but he said it was not his section and someone will be along shortly. They only showed up 15 minutes later even though the restaurant was very quiet.My order was very straightforward but my boyfriend was very specific with his order due to dietary requirements but when his order came, it was all wrong. The waitress who took our order gave us attitude and sent another waiter who came back twice to confirm his order. The table next to us also had to send their food back because it was the wrong order.Just an unpleasant experience from start to finish. Never going back here. Incredibly disappointed.
December 2023 by Richard Forza Roma
Chicken burger with fries and my daughter had the chicken strips with fries and I have to say the food was really nice,service was slow and just happened to notice the way the guy was putting the cutlery on the table,he was putting the cutlery down holding the end of the folk the bit that gos in your mouth so I think some training is needed there as it?s not very hygienic but before I could say anything he was off doing something else so I cleaned the cutlery down myself,men?s toilet was out of order due to flooding so o had to use the ladies but other than that the food was really nice?and the non alcoholic beer was £5.65p a bottle which is abit expensive..
December 2023 by Gill W
Went here with my partner for a nice night out. What a disappointment ?We got there at 4 pm and ordered our drinks and food. We didn't get our drinks until 5 pm. Our food didn't come until 7 pm. The service was terrible. The staff seem to prioritise certain tables. The food wasn't that good after that long wait.
November 2023 by wilson faria
Now this was decent, they was really full that day so i had to wait a long time for my food , the cocktail I ordered had very little alcohol inside which was highly disappointing, i got some loaded potato skins and it looked nice but when I tasted it was very
