January 2024 by Manish Tyagi
Excellent
December 2023 by Gerald Leggett
Very personal service!
December 2023 by Omowonuola ?Armstil? Adeleye
Nice customer service. I wasn?t expecting less.
December 2023 by Noel Lochhead
They were very polite and friendly They helped me pick out new glasses
December 2023 by Fatima Zahra
All the staff members were excellent, helped me choose the right product with all the info I needed and since it was my first time, I had a lot of questions and all of them were answered. Thanks!
December 2023 by Katherine Court
My experience was the staff were very nice and helpful I was made to feel welcome we had a good old chat and had lots of laughs I will always stay with boots opticians. Ayesha is very good doing eye tests she makes you feel at ease and is very gentle . All the staff are excellent
December 2023 by Amit Kumar
Very rude and unhelpful staff. My daughter went for an eye check-up and she was 1 minute late than the designated time (late because of a road accident near high street) and she was refused to be checked. I have been there previously and at times waited for 15-20 minutes for my turn for check-up, definitely they would have allowed a 1 minute grace period.Never stepping my foot in Boots Opticians in there again.
November 2023 by Gill Sinclair
I found the staff to be polite, courteous and professional. From the moment I went into the shop until I paid and left - excellent service
November 2023 by Brenda
Very nice assistant handled my appointment efficiently with a smile. I saw the Opthalmologist who again was very friendly and caring.
November 2023 by gary young
Very easy process and glasses ready in a week ?
November 2023 by David Masters
Pleased with appointment with ophthalmologist especially competant . Learnt more about my eyes than the opticians who recommended enhanced tests !!
October 2023 by ALoysius Bangura
It's a well presented store, with very welcoming staff who asked me all the right questions, which helps them to give me the best service.Well done guys
October 2023 by Mary Ebienang
The staff here are very kind and helpful and always willing to help u at any point in time . I would definitely recommend this place to others.
October 2023 by Oana Cazacu-Arion
The service was decent. What I didn?t like was that my prescription was printed on a plain, folded, A4 sheet of paper in black ink, like a grainy photo copy. It looks unprofessional. I went home and told my husband: ?Look what I just paid £xx for!?. Also, I don?t like the fact that you leave empty handed after an OCT scan. Anytime you have a scan, you should get a copy of it and the doctor?s findings. Thankfully, I could see what the doctor showed me on the monitor- even though I?d forgotten my glasses-, but what about people who can?t? It?s my data, and I should be the one to have it, not an optometrist?s office that I may never set foot in again.
October 2023 by CW Wong
Been seeing countless Optometrist over 4 decades in my lives, I find Ayesha Chowdhury is the best and the most professional optometrist I've seen so far.Ayesha was extremely polite & friendly, who kept saying thank you after I answered to her every single question throughout the test. She also examined my eyes thoroughly with extra patient & offered to carry out an additional OCT scan on my eyes for free, after finding something unusual in my eyes under the standard scan result. I really appreciated indeed for the concern and caring that she gave me.She also initiate to ask if I knew the causes of needing reading glasses & explained to me in a very professional way. I never seen any optometrists like her would initiate to tell her patient more and offering extra helps unless I ask.An optometrist like her is definitely an asset to Boots optician and I am glad that I managed to get an appointment for my daughter to see her again on next Monday.
