January 2024 by james xboxkilla
Super slow op. Always a queue and very overpriced. they think they are Marks and Spencer
June 2023 by Jack Sheath
I'm usually a very p3ositivie reviewer and understand the logistics of businesses and how it can get busy for staff, but don't get your parcel from DPD for pick-up from here. I asked for my parcel and they told me someone was coming and to wait at the back door. 20 minutes of waiting and asking again, I had to leave the shop as I had to pick someone up.Came back 20 minutes later, saw the same guy I asked before, and he assured me someone was coming. He then scurried into the back room, got dressed in a hoodie, and left the shop for another 10 minutes before coming back. He was willing to walk past me straight out the back again before I stopped him and said I was getting angry as I had been waiting over a total of 40 minutes for a parcel. He asked, "Have you not spoken to the lady?". I'm a very calm person and have never been an angry customer, but this obviously irked me enough before I told him he knew I had spoken to him about it.He disappeared again before an actual helpful member of staff who appeared to have just started her shift saw me holding my ID and went out back to get me the parcel. Nearly an hour of my Friday night wasted trying to pick up a parcel from Co-Op. Thanks ??
April 2023 by Caelan Jones
the staff are usually really nice but I was recently charged for three Nutellas when I only bought one and didn't notice til I was already home. Also, the shelves have been consistently bare since the start of covid and the spice shelf is generally completely empty - even though other co-ops I have been to have had full spice shelves?
October 2021 by Aisha Gara
Ordered via deliveroo - terrible service. I only wanted one particular thing and it was unavailable so I wanted to cancel the order (as I only bulked up the order to meet the minimum order requirements). But I was told it was too late to cancel as they were already ?preparing my food? - bearing in mind everything I bought was frozen items and the order hadn?t been picked up by the driver yet ! I was told that if I cancelled I?d still be charged the full amount anyway so there?s no point. Honestly rubbish service and I will never reorder.
September 2021 by Abs Ahmed
Shelves were empty. Not their fault as struggling to receive deliveries due to current situation. But queue was very long and had to wait a good 10mins before a second staff member came to open another till
August 2021 by Arthur Rees
Had everything I wanted to buy. Easy distance to walk
August 2021 by Tony Smith
Loved shopping here great shopping experience
July 2021 by Shirley Fawcitt
Foods ok,its the people who serve you. 3 in front of me & at least 9 waiting after me. Staff to busy having full blown conversations with customers & amongst themselves. Certainly wouldnt pass a mystery shopper transactions !!!!
July 2021 by Jo Gardner
So I was a doughnut today and dropped my purse in Cotmandene. I realised in about 2 minutes and walked back to where it could have been and it was gone ??? I went into the shop I had been in and nope, not there. I cancelled all my bank cards and once home thought I would call Co-op just to see if anyone had handed it in. To my delight, a young man called Alex who works in Co-op had picked it up and handed it into his manager. Alex is my hero. What an absolute star ??????
June 2021 by Arvin Dev
Just a coop..small always quite well stocked but limited in choice. Staff friendly and disabled friendly.
June 2021 by Sammi-k Morgan
Was short changed, wasn't given a receipt and couldn't confront them as I have social anxiety issues.
April 2021 by Hopeton Reid
A great place to shop for all your local bits and the parking is good..
April 2021 by Michele Lawrence
Always a good service in there ,lovely ,friendly staff.
March 2021 by Sian Nelson
Co-op is generally overpriced for the quality of the items, mainly food. Nevertheless the staff here are lovely and you can get a wide range of household essentials. C19 measures are in place and it's convenient. However I will say if you're in the area you should also check out Pia International food shop close by.
March 2021 by Sherina H
Staff are always friendly and they have a good selection of foods. Handy if you need something quickly and they also do a £5 deal for those on a budget.
