July 2023 by Md hossain
I have been today afternoon for a coffee two girl was working not busy at all and it took more than 10 min to place the order and when they make coffee with no care at all. I regularly use this shop with good customer service but today is very poor service.??
July 2023 by Google user
I have been today afternoon for a coffee two girl was working not busy at all and it took more than 10 min to place the order and when they make coffee with no care at all. I regularly use this shop with good customer service but today is very poor service.??
February 2023 by Emma Winstone
Always your my green tea there after my walk
January 2023 by Tej Pen
Friendly atmosphere - this my local and the staff and manger are friendly and interact with everyone and had a good coffee place vibe !!
September 2022 by Stephanie Raven
Love Petts Wood. It has a lovely vibe.Love Costa so 5 star from me.
July 2022 by katiegat2018
I ordered a coffee to drink in, then had to dash so I asked for a take away cup. They dumped mine in a cup and handed it to me, and then my friend asked the same. They made a face, and gave him the cup to do himself, and they were very rude to both of us. Manager and a barista with very bad attitude, store has been going downhill fast.
June 2022 by F1283YNlucac
Ordered 2 flat white and they were disgusting. Cold milk and very weak coffee. Never again. I am glad I an not the only one to have had this owful experience.
May 2022 by Luciano costa
Coffee was ok blueberry Muffin was not for me
February 2022 by Melanie Steinberg
Sticky finger marks on glass doors/counters - screens not clean and really struggled to hear the girl serving. I noticed the other girl who would have been making up my order (she had long dark hair it was almost stuck to her face - it wasn?t tied back and she was arguing with a customer). I decided to cancel my order and left, the toilet was in a bad way another customer said whilst we waited to be served? all in all, unless they pull their act together, they will lose customers (unless of course the customers don?t mind!!). I don?t intend going back there any time soon?
January 2022 by Olliepclerkin
On 09/01/2022 we visited your store, my iced mocha tasted of dirty water with minimal flavour, my partners energiser vanilla latte was a small when we ordered a medium and powder was not mixed in properly, my two friends? receipt was thrown away resulting in the staff forgetting to make theirs until I reminded them. Other customers appeared to have been annoyed as well at the delays in getting drinks made. I should?ve just made coffee at home, did not expect this from Costa.
November 2021 by Michael Coles
Efficient and friendly service
November 2021 by Andrew Muckle
The protection screens between customers and staff make it almost impossible to order audibly with all the background noise going on.Everything was sticky.I would guess that it was last decorated when the branch opened.The toilet is like something out of a horror movie set in a dystopian hostel.
July 2021 by PhilDGreat1 DonG
Quality of service was extremely poor.
May 2021 by G620UNoliviaa
Me and my friend have been to the Bromley costa many times to buy coffee. We don?t have much caffeine and it?s usually brought as a treat. One of the rudest service managers went on the attack straight away instead of calming telling us (I don?t know her name but she is blonde) that we were too young for caffeine (I?m 15). I was shouted at and told that I could have a heart attack. You are a coffee shop. If you?re that worried about health then stop selling high calorie foods to overweight kids. Obesity is a way bigger issue than caffeine overdose. Never returning again.
March 2021 by Jay P
Lovely staff, lovely coffee, lovely atmosphere! Can't fault, especially as they have been working full throughout lockdown! Couldn't live without my Costa ladies!
