January 2024 by A Dalton
Ordered for delivery and it never turned up.
November 2023 by Joe Adams
Ordered, then waited and waited... App said pizza delivered. It wasn't here. Phoned. "Soon... Soon". 50 mins later it arrived cool and dry. I feel they were marking as delivered to trick the franchise delivery stats. Use another pizza place, please.
October 2023 by Ryan Flannery
Quick service considering it was 10 pizzas and
August 2023 by Samiksh Sabikhi
It was a very good experience, customer service was amazing.
July 2023 by Lutfullah Hakimi
Garbage stuff so rude unprofessional
April 2023 by Sunny Sagoo
Unpleasant interaction with the shift manager 'Maria'. She lacks simple communication skills (unable to provide customer service due to her lack of understanding queries). Comes across extremely patronising and rude.It would be advisable to have employees who are able to understand questions regarding in-store or online prices. Simple. Maria struggled with understanding this simple question. Shocking.I would stick to online orders as there will be no communication issues.
April 2023 by Nikolaos Byrne
Been using this Domino's man and boy- but recently they've gone down hill badly. Last order Dom the tracker advised delivered- It hadn't arrived so waited 10 min then called. The woman on the phone advised "its on its way you'll just have to wait." I don't think she was meaning to be intentionally rude just got the impression her communication skills were very poor/maybe no staff training my Domino's. Pizza arrived wrong (2 incorrect toppings and 1 topping missing) didn't fancy being accosted again on the phone so just made do. Will only use this branch again in an emergency, e.g Just eat website crashes.
March 2023 by marlin abraham
Very rude Orpington dominosArrogantly questioning about money and wasting food as the diver couldn?t wait as he too busy when it?s delivered
February 2023 by Lisa C
A little apprehensive after the reviews here, but my delivery on a Wednesday lunch came hot and piping in less than 20 minutes.
February 2023 by workouts Cleary
Disorganised. Late delivery. Cold pizza
December 2022 by C J
Used this store for years. I recently emailed a service complaint to them and they never even replied. More than happy to take your money, provided awful service and zero customer service.Very disappointing for such a large brand (albeit this is a franchise I believe).Use another pizza place; there are plenty out there.
December 2022 by C.
Used this store for years. I recently emailed a service complaint to them and they never even replied. More than happy to take your money, provided awful service and zero customer service.Very disappointing for such a large brand (albeit this is a franchise I believe).Use another pizza place; there are plenty out there.
December 2022 by Louisa
Currently waiting for just under 2 hours, still waiting. Whoever would have thought ordering at 5.30pm would cause such a delay? It?s now child?s bedtime and still hasn?t been fed. Rude person on phone.What a waste of time, energy and money.
December 2022 by Peter Edwards
Over 2hours been waiting and there not answering the phones rubbish service
December 2022 by karenfD9129UK
Received a notification that our pizza was on its way, but 20 minutes later still hadn?t arrived, and we are only 5 minutes away at most by car. Rang the store, who said our order hadn?t been cooked, and all notifications were wrong. While I was on the phone to the shop my order arrived, despite according to them, not having been cooked. The food was mediocre at best, chicken strippers barely cooked and hardly warm, wedges over cooked, pizza really dry and nasty. The cookies were decent. All in all, not the best we?ve had from this shop.
