January 2024 by Mar K
Food is consistent and as expected for McDonald's. Generally it is very clean and the staff are helpful.Parking: Up to 3 hours free parking is available in the Tesco car park opposite.
December 2023 by Edwin Edison
Good seating arrangements and well clean? The place look
December 2023 by Marie Hawkins
Best chips I have had in a McDonald's crispy and hot. The rest of the meal was great to.
December 2023 by Suliat Awo
Had to leave without buying anything knowing that they are supporting genocide of innocent Palestinian women and children by supporting Isreali state... make it all distasteful....thank you not with my
December 2023 by Ashley Furnell
Going down the pan. You order on just eat or Uber eats and forget half your order and then won?t refund you money so basically theft. Also good always comes cold. I?ve had meals missing on 2
December 2023 by SinsAndCyanide
Hot food rarely turns up hot and apparently they can't even get cold food right. I ordered a maltesers mcflurry and got served a half melted smarties
December 2023 by Kelly summersby
Woefully under-managed, and completely unable to cope with how busy they get. I have seen dead people move faster, and with more focus, than some of the staff working here. Makes no difference if you order on the app, or order in branch - you get the same slow service.
December 2023 by Gary Tuffee
Took my son and 9 of his friends as part of his 6th birthday celebrations.I visited a couple of weeks ago just to give them the heads up and to see if a couple of tables could be reserved/ cake be left etc as we were going to cinema first. Went back on the morning to drop off cake and just to confirm that all was still ok- the manager (didn't catch the name, sorry) had it in her diary and was expecting me ?The staff were excellent, nothing was too much trouble- they cordoned off a small area, decorated the tables with balloons and colouring crayons/ drawings (a kin to McDonald's parties from 80's/90's that I have found memories of) (I believe that was Katrina and the manager that took the time to do so) all food was hot and correct and came quickly. My son absolutely loved it and so did we.Would definitely recommend.Thank you again McDonald's Orpington.
December 2023 by costa
We ordered delivery. The vanilla milkshake had a strong banana taste. And instead of the toy they put a book in happy meal. The toys are probably all sold via Ebay(. The child was very upset and told us that this is the last time he eats something from this liars. So McDonalds lost a future client and we are really happy.
November 2023 by H Sangha
Few years ago the front of house staff seem to be indifferent and cared very little about their job or customer. Recent visits I have notice a big change. Everyone seems very intrested in people and offering a grate service. And the staff seem to enjoy their job and the contact the have the pubic.Kid-friendliness: Staff said hello and gave a balloons out to small kids. And joked about offering one the security guy.
October 2023 by Tom
Fast friendly service clean and able to use disabled seating area as this mcdonald's keep delivery riders to one side out of the way of
October 2023 by Zane Kotwal
The staff have to put up with regular teenage trouble makers. The security guard dealt with it swiftly and efficiently. The staff were also very friendly and helpful.
October 2023 by Medley of activities
Done a mc delivery from the app and they missed out the double sausage and egg mcmuffin upon realising they dont actually have any help on the app you are left with the only option to call uber support. Sat on hold for 5 mins to be told i dpnt meet the eligibility criteria for any compensation i asked what that nonsense actually meant and he said its mcdonalds that have flagged me as not eligible as i have previous refunded items that was missing on past orders . (6 months ago)I stated that i work all over and use stores up and down the country its not my fault the staff are clearly falling short .Wasn't interested so i gave a few choice words the drip. Made me feel a tad better but still hungry.Mcdonalds you clearly have incompetence as a requirement for your staff.Absolute joke of customer service
October 2023 by Jesse Izuchukwu
Every other I've done for a delivery through this restaurant I've had a missing item and barely got refunded what the item was worth. Example: I ordered a big tasty meal for myself and salad meal for my father. Salad meal arrived with its drink but big tasty meal missing the big tasty itself which is worth £8.68. I call support and barely get £4 refunded. DO NOT order delivery from here.
August 2023 by Samiksh Sabikhi
McDonald's food and service were pretty good but the atmosphere was somewhat dirty and hectic... As in delayed orders, I arguments and etc.
