December 2023 by claire thomas
Excellent service from Jack getting me back online ?.
October 2023 by Neil Carter
With all due respect, it's a bank, so TBH, not much to get excited about
June 2023 by Paul ?Goldentooth? Ryan
Friendly and professional staff.Got my favourite cashier!!
May 2023 by Jim Potter
Go in on Saturday. No counter service. All cash machines down. Why are they open? Why is NatWest manipulating this situation?Older citizens don't do things online. Staff unmotivated as working towards their redundancy.If NatWest don't want to do residential banking sell it to someone who does.Shambles.
January 2023 by Niko Zuellos
Money here. Safe place.
November 2022 by Joe Curry
Reduced Saturday opening hours (Close at 1pm) is unhelpful. Arrived to find there is no counter service on a Saturday, yet plenty of staff roaming around with a bad attitude. Paying in machines never work well the first time. Generally bad attitude from staff and a very poor service having no counter service on a Saturday.
October 2022 by Gillian Pattenden
I dropped some pound coins in the branch today and some rolled under the coin counting machine. No help from staff, and a customer retrieved most for me. One remains still under the machine. Staff member said the machine couldn?t be moved - fair enough. But when I asked for a ruler or something similar to try to knock the coin our I was told no, they couldn?t help. He then just walked away. The teller, when I pointed out my missing coin, said she didn?t know what to do. Complete lack of help! It was not the missing £1 coin that annoyed me, it was the poor attitude and lack of interest. Very poor service, NatWest
July 2022 by Lee Lee Abrahams
Poor customer service
May 2022 by Steve Vids
Very friendly staff who are more than willing to help
December 2021 by Paul Carter
Amazing service by Jess a few weeks ago. My mum isn't great with technology so she came in to the branch needing assistance in setting a service up. Was informed by my mum Vansley, that Jess was delightful and was very helpful ,as well as patient in assisting my mother. I am extremely impressed by their service, thank you for your time Jess. My mum couldn't speak any higher of you.
October 2020 by Johm Woodham
Very helpful , very polite
October 2020 by Linda Cooke
Brilliant staff very helpful
October 2020 by Trevor Gard
It's on flat level no steps
September 2018 by Jon Ball
I had absolutely amazing support in setting up a new current account at the NatWest Orpington High Street branch on the 04/09/2018. Thank you so much Sonal Rabadia!!!
September 2018 by JODIE DOES GAMING
They are really helpful for me as I have autism they helped me set up my account and keep me updated with what goes on my account
