January 2024 by Sandra M
Pets at Home provides a comprehensive selection of pet supplies. From quality pet food to a diverse range of accessories, they cater to various needs. The store is well-organized, making it easy to find what you're looking for. Staff members are knowledgeable and helpful. It's a one-stop-shop for pet essentials, ensuring a convenient and positive experience for pet owners.
January 2024 by anne cooper
Good range for all types of pets
January 2024 by Gabby Turney
Women on the till was well rude to me for no reason. When I tried to defend myself, she shouted, 'goodbye' at me.So I left and called the store. The lady that answered the phone was so lovely. If only the nasty lady on the till followed the customer service training she would have been given, it would have been an excellent visit.
November 2023 by Lisa Wadey
Disgraceful assistance 60 Yr old woman went into purchase dog lead saw one lonely hamster in tiny tank so decided to purchase having had many hamster over years and even owns many pets now including horses has set up at home was refused purchase as the awful salesman was trying to make he pay additional £50 for a death trap cage where poor thing could of broken leg (she has tank cage) was told too small when same size as base of this sky scraper high metal cage utterly appalling trying to get more money when already has adequate home.. refuses to ever step foot in there again lost a 30 quid sale of dog lead and collar plus the hamster and accessories hope poor thing left alone in its tiny tank is allowed home with someone animal welfare issue my arse ? ?
October 2023 by Michelle Hone
Staff very helpful, very good service
September 2023 by beckhazel
Pretty good range of products, really lovely staff, well laid out and chill atmosphere to just browse stuff for pets or have a look at some of the animals in the shop (attached a photo of my hamster who loves the canary seed bells from here)
August 2023 by blarza007
Very caring and has seen my dog on numerous occasion on aemergency the vets and staff are second to none and has put me at ease when my dog is there Matt & Safi
August 2023 by Emma Jacobs
Want to thank the lovely knowledge guy who give me tips on ways to get my fussy dog to eat...after the 4th attempt of putting her food bowl up she finally eat her dinner thank you
August 2023 by Usifo Oyayame Ohimai
Very good outfit selling products for pets and looking after pets
August 2023 by None None
What the hell?!!Shockingly bad experience with Meghan (staff) at the Nugent Retail Park branch in Orpington!! Left my daughter in tears.
July 2023 by paul newman
Had everything you need, friendly service and great vets.
June 2023 by Clare Skillen
Everything you'd need for your pooch or kitty! Great that dogs are allowed in. Bonus is the app that gives you discounts.
June 2023 by Mehmet Salih
Always got what I need friendly staffNice and local
April 2023 by Deecee Cee
Got what we needed and the vets were really lovely
March 2023 by Claire Tarrant
Lovely staff, limited stock, but click and collect available