November 2023 by James Johnson
If you have a choice to use a different pharmacy then don't use this pharmacy.The service here is awful. So slow, they keep you waiting in queue for ages when you get to the till, they then take ages to locate your prescription details and then they finally tell you to wait another 10 minutes.There is no urgency here at all.The staff have no customer service skills and are always so miserable. Maybe why they have no desire to do an efficient job
November 2023 by Elliott C
Great experience getting the flu jab. Wonderful staff.
October 2023 by zoe walters
The staff never answer the phone! So frustrating!
August 2023 by Richard
15.08.2023 about 1.15pm the rude obnoxious female Tesco employee late 50's behind pharmacy counter obviously thinks she's a qualified doctor or pharmacist / medical professional and she's not also thinks it's her right to interrogate and asked personal medical information on a public shop floor in which she was doing to the people in the queue in front of me as well. First time using facility never again. I went around corner to independent pharmacy 2 minutes walk and got medication with no issues.
July 2023 by Holly Ally Baker
Never has my repeat prescriptions in stock (even though they know it?s coming, and routine).They also were out of stock if one of my child?s medications, they had the script for 7 days and never bothered to contact me to say they were out. I was left rushing around town searching for last minute medication.
May 2023 by Mona Monarch
If I could I would give it a zero star. Poor customer service, and one farmacist who decides at free will to interogate you and then refusing to sell you the product you want obviously forcing you to buy more expensive and inefective medicine. Disgraceful.
May 2023 by Michelle Hone
you wait ages in the queue to pick up prescription, then have to wait another ten minutes for it to be checked again
December 2022 by MC
Very slow and inefficient service. They never answer their phone either. Don?t bother, pick another pharmacy as your regular.
December 2022 by Toby Chamberlin
Terribly slow service.
October 2022 by Sophie O
I had a really tough time changing my pharmacy when I moved to orpington, and boots staff in on orpington High Street being incredibly unhelpful and at times defensive.Today I needed an emergency prescription due to the boots pharmacy not giving me instructions on how to order a repeat prescription.Alvin and the team at tescos stepped in and were unbelievably helpful, kind, and caring. When you're feeling anxious about anti-anxiety medication, it's so important to have that care and support. Thank you to Alvin so much for taking care and showing so much compassion.I have switched my pharmacy to this team at tesco - they are a wonderful bunch.
October 2022 by David Riley
Useless. Was told by 111 to contact pharmacy for advice on on my Mothers illness. They couldn't be bothered to answer the phone after several times trying. This on a night when their not busy.
July 2022 by NOLIFERIS NOLIFE
Opens at 6.30am, but no one is here till 7am.
March 2022 by katy ruiz aguilar
The staff are lovely very helpful. However they have a new pharmacist a man, he is awful, rude, unhelpful and argumentative !
October 2021 by albert jones
Nice staff but impossible to get through on the phone.
August 2021 by Jonathen Macpherson
Amazing service ?