January 2024 by MR .BASAAM ALABDUALL
Nice service
December 2023 by Volodymyr Fedyuk
Bad service
July 2023 by Adam Harknett
Shocking service. My contract is up in January and I'll go to a different provider. Kept charging me for an old phone that I swapped for an upgrade to a new phone.
November 2022 by Rafael Iannazzo
After struggling with the webchat and phone line advisors for scuh simple request, I decided to try my luck and visit the store. I should have done that in the first place to save myself from all the hassle! Pritam, the store manager, was super supportive and helpful, and resolved my issue in a matter of minutes!
October 2022 by Virginia Allen
I have had Vodafone broadband and Wi-Fi very happily for over 4 years.I went to the Vodafone shop in Orpington in January as it began to keep cutting out which was annoying.The lovely people In the shop organised a new installation but when I looked worried I was advised the engineer would just sort it out from the box, although there was a chance he may need to come into the house for a little while.Last Wednesday at 8am the engineer phoned to say he was on his way! There wasn?t any warning text!When he arrived he said he could only install it at an outside wall with a socket.My bedroom is the only place so he was in there until 4pm!My landline is now in my bedroom so I?m never going to hear it, it used to be in the kitchen.Today is Monday and I am still not connected!It?s a 2 hour wait to phone so I have visited the shop every day.
October 2022 by Bill Chambre
I am from out of country and wanted a simple pay as you go plan. It took 4 days and 4 visits before I finally got what I paid for. But the matter did finally get resolved.
October 2022 by Daniel Fawcitt
Great service from three young chaps very funny and attentive with no hard sell. A fantastic retail experience and a credit to their company.
October 2022 by Francisco Pardo
Had the pleasure of dealing with Demie who was friendly, helpful and professional. Highly recommended.
